Daniel Muzyka Email & Phone Number

Gorlitz, Saxony, Niemcy

Dun Laoghaire County Dublin, Ireland.

Achievements: Started in Jack and Jones as assistant store manager and promoted to Store Manager due to outstanding work performance. Highest performing store in the company with an increase across all KPIs. Launched a successful Social Media campaign which in turn created strong revenue growth in one of the quietest periods. Managing all aspects of the business including:· Efficient running of the store including following company opening & closing procedures· Maximize profit through promotion of sales & KPI’s· Ensure stock is efficiently replenished to maximize sales opportunities· Manage the performance of the team in consultation with HR· Instill excellent customer service to Assistant Managers, Supervisors and Sales Staff· Recruit staff as and when necessary· Enforce company procedures in store· Achieve and maintain exceptional store standards· Minimize stock loss and control budgeted store expenses· Forecast weekly rosters as per company procedure and adhere to store wage budgets· Oversee maintenance and repairs instore· Attend manager meetings on a quarterly basis

Dun Laoghaire, Dublin, Ireland

• Maintain store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.• Plan store operational requirements by scheduling and assigning employees; following up on work results.• Calculating and recording sickness payments and processing time sheets.• Manage rosters and annual leaves.• Planning and developing daily store duties such as: store movements, visual merchandising, and promotions. • Assessing client feedback and information provided and draft in appropriate reports accordingly.

Dun Laoghaire, Dublin, Ireland

Cash Register • Greeting customers and ensuring customer satisfaction at all times.• Collecting payment, processing of loyalty cards, discounts, credit vouchers and gift tokens and ensuring the correct change is given.• Reconciling cash register/float at the end of my working hours.• Packing customer purchase as a good will gesture.Store assistant• Deal with customer service issues such as queries and complaints using either English or Polish.• Ability to work efficiently and accurately in a fast-paced retail environment.• Complying with health and safety regulations as laid down in the store Health and safety policy.• Ensuring that the shop counter is always manned• Following policies and procedures relating to cash and stock handling.• Setting up promotional displays.• Organizing promotional events.• Daily tracking and reporting to the shop manager.• Having specialist knowledge of the store products and merchandise.Night Packer• Receiving, moving, checking, and storing incoming goods.• Moving items through the warehouse from receipt to dispatch to customers.• Moving and organizing stock.• Labelling goods that have arrived at the warehouse.• Selecting space for storage and arranging for good to be placed in the designated areas.• Sorting and placed materials or items on racks, shelves, and bins in keeping with predetermined sequence.• Fulfilling supervisor’s duties during their absence.

Republika Czeska

• Helping the team understand performance targets and goals.• Training or ensuring that workers are properly trained for their specific roles. • Scheduling work hours and shifts. • Coordinating job rotation and cross-training.• Providing real-time feedback on worker performance.• Sharing company updates, financial results and new objectives with team members.• Assisting in resolving emergencies. For example, a quality or a customer problem may be escalated to the team supervisor for handling. • Identifying and resolving workplace problems, including tardiness or absenteeism.• Providing reports and activity updates to management. • Assisting in hiring and firing activities, although often the supervisor requires managerial approval of all new hires or terminations.