Daniel Nance Email & Phone Number

Raleigh-Durham-Chapel Hill Area

- Member of the Federal Asset Management team where I manage multiple federal accounts.- Proactively manage customer Cisco Installed Base (IB), collecting and analyzing asset inventory data from various sources.- Utilize several data analysis tools such as RStudio, Microsoft Excel, Power BI, and various Cisco internal tools to clean, interpret, and visualize data.- Serve as the primary contact for customers, partners, and internal Cisco stakeholders to resolve IB-related issues.- Deliver Asset Management services to multiple Cisco customers, ensuring data accuracy and actionable insights.- Identify and manage discrepancies, including Move, Add, Change, and Delete (MACD) activities.- Collaborate cross-functionally to execute tasks efficiently and maintain customer data accuracy.- Lead client calls, participate in business reviews, and provide reports to stakeholder.

Chapel Hill, North Carolina, United States

• Utilized company software to merge data between databases in SalesForce, ZoomInfo, and Duns and Bradstreet. • Validated information of business accounts by working on collaborative spreadsheets with TIBCO's financial operations and sales operations departments.• Analyzed business accounts and ensured accuracy of specific account information through various research methods.• Became proficient in navigating company websites and databases in order to link accounts through their respective identification numbers