Daniel Nelson Email & Phone Number

Butler MO

Butler, Missouri, United States

Lancaster, Texas

• Appropriately match the right equipment, drivers and loads to make sure freight is delivered and picked-up in a safe and timely manner.
• Use discretion to select the most optimum driver, equipment and load assignment while evaluating customer and company service requirements, operating costs, safety issues, as well as anticipated workloads and many.
• Interacts with customers daily to ensure that expectations are being met with respect to both service and cost.
• Heavy interaction daily with drivers. Will be the liaisons between drivers and management.
• Directly supervise assigned drivers to include adherence to company policy, performance counseling and reviews up to and including administering disciplinary action and recommendations for promotion, transfer or.
• On-going review and creation of new, outbound and pickup routes to provide the highest level of customer satisfaction.

Portland, Oregon Area

• Directly supervise assigned dockworkers and yard employees to include adherence to company policy, performance counseling and reviews up to and including administering disciplinary action and recommendations for.
• Train new dock and yard employees;
• Use discretion to plan staffing for shift and assign work based upon work load/projected arrival times and make adjustments to loads as needed or required;
• Inspect and manage all material handling equipment;
• Direct clerical staff on document preparation;
• Conduct daily, pre-shift safety communication meetings;

Ontario, CA

• Perform customer service functions related to the business;
• Responsible for daily hands-on customer related situations, account development and customer satisfaction;
• Commit to and receive detailed customer load information by telephone, fax or electronic tendering;
• Accurately and timely input all load information into the operating system;
• Serve as customer’s first line of communication and refer customers to the proper departments as necessary;
• Use exceptional telephone skills to present a quality oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impression reflects excellence;

Ontario, CA

• Pick up tagged freight
• Pull freight for outbound loads
• Loading and unloading trailers
• Check condition of pallet before putting up
• Inspect forklift prior to each shift
• Check for improper stacking