Daniel Newcomb

Daniel Newcomb Email and Phone Number

Major Incident Manager - Shift Lead
Daniel Newcomb's Location
Naperville, Illinois, United States, United States
Daniel Newcomb's Contact Details

Daniel Newcomb work email

Daniel Newcomb personal email

n/a
About Daniel Newcomb

Every day I work with amazing people that strive to keep customers first, remain curious, and think big!

Daniel Newcomb's Current Company Details

Major Incident Manager - Shift Lead
Daniel Newcomb Work Experience Details
  • Microsoft
    Microsoft Commerce - Major Incident Manager - Shift Lead
    Microsoft Aug 2019 - Sep 2023
    Redmond, Wa
    View
  • Microsoft
    Microsoft Commerce - Major Incident Manager
    Microsoft Apr 2018 - Aug 2019
    Redmond, Wa
    Managing major incidents, reporting, and communications for the Microsoft One Store Operations Center. The operations center provides support for over 100 internal teams at Microsoft with over 1,000 different business and customer facing services which include: Microsoft Store (microsoft.com/store), Microsoft Commerce platforms, and Windows 10 services. Working with internal resources to maintain and create process & documentation for the outage and communication process with a heavy focus on time to mitigate and quality of service delivered.
    View
  • Access Broadband
    Network Operations Center Administrator
    Access Broadband Dec 2013 - Jun 2017
    Naperville, Illinois
    View

Daniel Newcomb Skills

Technical Support Hardware Customer Service

Frequently Asked Questions about Daniel Newcomb

What is Daniel Newcomb's role at the current company?

Daniel Newcomb's current role is Major Incident Manager - Shift Lead.

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What skills is Daniel Newcomb known for?

Daniel Newcomb has skills like Technical Support, Hardware, Customer Service.

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