Daniel Nilsson

Daniel Nilsson Email and Phone Number

Vice President and Head of Service Business Line Linac Solutions @ Elekta
Stockholm County, Sweden
Daniel Nilsson's Location
Stockholm, Stockholm County, Sweden, Sweden
Daniel Nilsson's Contact Details

Daniel Nilsson work email

Daniel Nilsson personal email

n/a
About Daniel Nilsson

Vice President, Service & Order Fulfillment Operations | Driving Customer Success through Operational ExcellenceAt Elekta, I am deeply committed to ensuring that service delivery drives exceptional customer outcomes. With a passion for operational excellence, I specialize in creating and transforming service models that empower teams to deliver their best work.Throughout my career, I have been a ‘doer’—someone who thrives on turning vision into reality. Whether it’s opening Shared Service Centers, driving large-scale digital transformations around Salesforce and ServiceNow, or optimizing operational processes, I focus on results and being by our Customers Side.I believe that service is at the heart of any successful business, and I take pride in leading initiatives that not only streamline processes but also enhance the overall customer experience. My approach is both strategic and hands-on, with a strong focus on process orientation and efficiency.I’m always eager to connect with like-minded professionals who share my passion for service and operational transformation. Let’s collaborate on making service a differentiator in the business world!"

Daniel Nilsson's Current Company Details
Elekta

Elekta

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Vice President and Head of Service Business Line Linac Solutions
Stockholm County, Sweden
Website:
elekta.com
Employees:
4887
Daniel Nilsson Work Experience Details
  • Elekta
    Vice President And Head Of Service Business Line Linac Solutions
    Elekta
    Stockholm County, Sweden
  • Elekta
    Vice President Head Of Service And Order Fulfilment Operations
    Elekta Feb 2022 - Present
    Stockholm, Se
    Key Responsibilities:Lead and oversee service operations and order fulfillment across multiple regions, ensuring seamless customer delivery and service excellence.Develop and implement strategic initiatives to enhance service delivery models, focusing on customer satisfaction, process efficiency, and team effectiveness.Spearhead large-scale digital transformation projects, including Salesforce and ServiceNow implementations, to optimize service management and performance tracking.Manage the establishment of new Shared Service Centers, improving cross-functional collaboration, resource allocation, and operational transparency.Key Achievements:Successfully transformed the service operating model, driving financial value for Elekta and our Customers.Leading the rollout of Salesforce and ServiceNow (IT), resulting in streamlined workflows, improved service tracking, and increased operational efficiency .Opened and Governed Shared Service Center, significantly reducing operational costs while enhancing coverage and quality.Recognized for process orientation and the ability to ‘get things done,’ consistently delivering on time and within annual budget targets.
  • Elekta
    Acting Svp Head Of Service And Order Fulfillment
    Elekta Oct 2023 - Sep 2024
    Stockholm, Se
    Key Responsibilities:Stepped into an acting role, overseeing Service and OF Globally, while continuing to manage core responsibilities in current role].Led operating model implementation and organizational transitions, ensuring continued service excellence and operational effectiveness.Provided leadership and strategic direction in Service and OF, driving visibility and revenue growth.Key Achievements:Successfully managed the Service and OF Organization through organizational changes, while maintaining key performance metrics.Navigated the team through a period of change, fostering collaboration and maintaining morale during the transition.Gained valuable insights into high-level leadership responsibilities, improving cross-functional communication, decision-making, and strategic planning.
  • Elekta
    Director It Service Delivery And Demand Management
    Elekta Dec 2015 - Feb 2022
    Stockholm, Se
    Responsible for anything the end user comes in contact with; support, technology, solutions, ITSM tooling and devices, including any type of vendor external or internal. Manages a global team of 20 people.Owns the strategy, implementation, development and management of Elektas ServiceNow platformWorks with and part of the Elekta Service Leadership team to support IT implementations and best practices in service processes.
  • Unisys
    Key Account Manager
    Unisys Apr 2008 - Nov 2015
    Blue Bell, Pennsylvania, Us
    As an account manager at Unisys I take care and grow medium to large Swedish clients with a global organisation. Unisys is one of the main challengers in providing IT outsourcing solutions to medium to large entrprises with a global footprint. Currently I own and manage the P&L and Delivery for 3 Swedish companies where one is a medium sized Nordic Based company and 2 are larger multinationals.
  • Fujitsu Siemens Computers
    Business Dev. Key Account Manager
    Fujitsu Siemens Computers Sep 2007 - Apr 2008
    Jp
  • Systeam
    Account Manager
    Systeam Nov 2003 - Aug 2007
  • Kpnqwest
    Account Manager
    Kpnqwest Feb 2000 - May 2002
    It

Daniel Nilsson Skills

Solution Selling Cloud Computing Saas Account Management Channel It Service Management Sales Process Key Account Management Telecommunications Direct Sales Professional Services Sales Management Pre Sales Itil Challenger Sales Managed Services Strategy Service Management Business Strategy Management Consulting Management It Strategy International Sales It Management Business Intelligence Crm It Outsourcing Business Analysis Enterprise Software

Daniel Nilsson Education Details

  • Örebro University
    Örebro University
    Electronic And Communications Engineering Technology/Technician
  • Vasagymnasiet
    Vasagymnasiet

Frequently Asked Questions about Daniel Nilsson

What company does Daniel Nilsson work for?

Daniel Nilsson works for Elekta

What is Daniel Nilsson's role at the current company?

Daniel Nilsson's current role is Vice President and Head of Service Business Line Linac Solutions.

What is Daniel Nilsson's email address?

Daniel Nilsson's email address is da****@****sys.com

What is Daniel Nilsson's direct phone number?

Daniel Nilsson's direct phone number is +468587*****

What schools did Daniel Nilsson attend?

Daniel Nilsson attended Örebro University, Vasagymnasiet.

What are some of Daniel Nilsson's interests?

Daniel Nilsson has interest in Family, Friends, Children, Manage A Virtual Organisation, Environment, End User It Shift In 5 Years, Sports, Science And Technology, Human Rights, Animal Welfare.

What skills is Daniel Nilsson known for?

Daniel Nilsson has skills like Solution Selling, Cloud Computing, Saas, Account Management, Channel, It Service Management, Sales Process, Key Account Management, Telecommunications, Direct Sales, Professional Services, Sales Management.

Who are Daniel Nilsson's colleagues?

Daniel Nilsson's colleagues are Lionel Baden, Nuur Daimond, Chris Aldridge, Kev Charlton, Muralidharan A.n, Gizem Ulusoy, Nevin Bailey.

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