Daniel O.

Daniel O. Email and Phone Number

Information Technology Support Analyst @ Buchanan Technologies
Charlottetown, PE, CA
Daniel O.'s Location
Charlottetown, Prince Edward Island, Canada, Canada
About Daniel O.

Programming Enthusiast who is passionate about technological innovation and problem-solving. I am pursuing a Bachelor of Science in Computer Science with a minor in Business Administration at the University of Prince Edward Island (UPEI). In addition to my studies, I work as an IT Systems and Service Student Assistant at UPEI, providing Level 1 Technical Support for students and professors. Currently, I am desiring opportunities to work on complex computer science solutions, develop scalable software systems and expand my technical skill set.

Daniel O.'s Current Company Details
Buchanan Technologies

Buchanan Technologies

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Information Technology Support Analyst
Charlottetown, PE, CA
Website:
buchanan.com
Employees:
795
Daniel O. Work Experience Details
  • Buchanan Technologies
    Information Technology Support Analyst
    Buchanan Technologies
    Charlottetown, Pe, Ca
    View
  • University Of Prince Edward Island
    Student Research Assistant
    University Of Prince Edward Island Aug 2024 - Present
    Applied R programming skills to create visual representations of data, enhancing the team's ability to interpret complex patterns.Analyzed recent health survey data to identify key insights related to adolescent music education across Canada, contributing to new knowledge in the field.Collaborated with a research team to understand data priorities, ensuring relevant and impactful analysis was conducted.
    View
  • University Of Prince Edward Island
    It Systems And Service Student Assistant
    University Of Prince Edward Island Feb 2024 - Present
    Utilize extensive knowledge base and training to answer student or professor inquiries accurately while adhering to policies and proceduresProvide support, troubleshot issues, and resolved desktop and mobile technology inquiries for patrons. Gaining proficiency working within a trouble ticket system, accurately documenting and processing patrons' claims.
    View
  • Buchanan Technologies
    Information Technology Support Analyst
    Buchanan Technologies Aug 2024 - Present
    Provided technical support for internal networks, hardware, and applications via phone, chat, and email, improving the resolution time for connectivity and desktop issues.Documented incidents and troubleshooting steps in a ticket management system, enhancing issue tracking and knowledge-sharing within the team.
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  • Staples
    Technology Sales Representative
    Staples May 2024 - Aug 2024
    Canada
    View
  • Hybrid Tech Solutions Ltd.
    Digital Marketing Intern
    Hybrid Tech Solutions Ltd. May 2023 - Sep 2023
    Charlottetown, Prince Edward Island, Canada
    Collaborated with cross-functional teams to conduct data-driven analysis and optimize Ad Campaigns, leading to increased website traffic and reduced hosting costs.Developed and implemented a comprehensive technical writing guide for WordPress Hosting, fostering a deeper understanding of the subject matter among technical and non-technical stakeholders.
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  • Hybrid Tech Solutions Ltd.
    Junior Sales Executive
    Hybrid Tech Solutions Ltd. May 2023 - Sep 2023
    Engaged with new prospective customers about Staas.io, articulating available solutions and services tailored to client-specific needs, leading to an increased response in platform usage.Collaborated diligently with a digital marketing agency to convert leads into sales, significantly boosting website traffic.
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Daniel O. Education Details

Frequently Asked Questions about Daniel O.

What company does Daniel O. work for?

Daniel O. works for Buchanan Technologies

What is Daniel O.'s role at the current company?

Daniel O.'s current role is Information Technology Support Analyst.

What schools did Daniel O. attend?

Daniel O. attended University Of Prince Edward Island.

Who are Daniel O.'s colleagues?

Daniel O.'s colleagues are Kevin Hoover, Biliana Koleva, Todor Boychev, Pinal Patel, Prabhleen Kaur, Javon Watkins, Ramesh Babu.

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