Daniel Olsson Email & Phone Number

Recovery of complex application Projects/Programs in DXC application & AI divisionCrisis Management, Customer Interaction, Technical, Commercial, and Contractual negotiation, Class A Program Recovery, and Recovery best practices.

Bristol, England, United Kingdom

Driving introduction of Dynatrace as part of platform X.- Establish a new global process for engaging with accounts and delivery to deploy and enable them to use Dynatrace.- Pioneering upsell and engagement with key accounts to move up the stack from Infrastructure to application observability services- Establishment of relationships between DXC and Dynatrace- Centralised Portfolio, Program, and Project management for departments using ServiceNow SPM- Hosting mentorship for up-skilling of technical project managers, for leading Franchise projects based on the new global process- Bridging the Product team with the Project team

Bristol, United Kingdom

Company owner: Agile Full-Stack Consultant in Automation and business processes improvement.

London, England, United Kingdom

[Contract] Programme / Program Manager for Project ServicesWorking towards enabling Experis to offer additional Services and value propositions to their established customers.Key account management, P&L, Growth +£6M though pandemic.Delivery of “Project Management as a service” for ATOS Architect behind product “Virtual Worker”, RPA automation for clients of Experis. Development and adaption of RPA for internal use to release capacity and improve processes. - Agile Managed Services delivery leadership- Service development and introduction of new offerings- Innovation- Business process improvement and optimisation- Automation- Cross Border resourcing- Stakeholder Management - C suite level of Engagement

Bristol, United Kingdom

Program Director

Theale

Program DirectorSoitron UK is a startup on behalf of Soitron Group. Offical job titles COO and finally MDGreenfield business with focus on new business related to ITSM and managed services.Enabling strategic Relationships, Building Strategy, Company Operations, Business development, Managing Supplier relationships, Customer relationships, Leading Large deal pursuit, Tenders, Master agreements, Statement of Work, Working with Marketing, Whitepapers, Case Studies, Finance, Annual Audit. Negotiating and presenting solutions to C suite level of DXC.Continuing to deliver to DXC, Agile transformation services.Notable ITSM deals marketed, sold, managed, and delivered:SHELL ITSM transformation and migration as a service $2.3MEDS Plano 100 ITSM transformation and migration; before merger of HPE&CSC $3M >35 projects.BASF – HPE IPAAS data bridge £1M and 6 years operation

Emea

Programme Manager for EMEA, ITSM / ITOM focus.Leader of restructuring program “ITSMART” in Europe: 55 projects, 106 contractorsITSM Transformation & Migration projects in EMEA, for accounts using legacy toolsets. Spend $8,9M – Savings $18.3M Working with C suite level, account directors and delivery managers across EMEA to enable the retirement of Legacy HP and EDS main workflow applications.MilestonesAnalysing and setting the scopeBidding and presenting business case.Resources - 100% contractors, supplier mgmt.Development of plan based on Agile and Waterfall combination.Delivery center opened in Bulgaria.Program finance: accrual, forecast, actuals, invoice sign off and PO management.Escalation managementScope of 55 projects. Examples: Heineken, Renault, Commerzbank, ENI, Flemish Government, Lloyds bank, RBS. Additional deliverables SOM ARCHIVE – archiving tool for transactions, later a dependency for the SRA workflow database. DC CLOSURE – Moving servers and configurable devices out of closing datacentres.EU ops delivery model - Setting up a delivery organisation for EU, to enable data privacy under new EU data protection legislation.Case exchange migrations +115 installations.

Bristol, United Kingdom

ITSM & ESM tools Deployment and Transformation of new customers. Example accounts lead in role Den Norske Bank, Kraft and Reckitt Benckiser.Components deployed: ITSM Workflow, automatic Incident flow, CMDB, Reporting catalog, External portal with access for customer to non-standard request and reporting. Service exchange - incidents. Monitoring, inventory and reporting tools deployment. User acceptance testing. Network and firewall configurations.Project Deliverables: IT2P, Project plans, weekly status reporting, risk management, issue management, escalation management. Staffing, customer negations

Bristol, United Kingdom

Working as part of a Global program to reduce cost and establish standardization in the ITSM delivery model and software used. Additional XF roles.Team Escalation lead – Delivery tooling, Consulting role for non-SDA TRAM migrations

PE PM was accountable for all Production engineering activities in a project. Working with the account manager and delivery leads to ensure the managed servers can be integrated in the SRA toolset and supported via the designated delivery model.GDIS EMEA — Employee Honours January 2005

Sweden