Daniel Olsson Email and Phone Number

20 years of Project and Program, Engineering, COO and MD experience. I am experienced in leading a team throughout large, complex engagements, managing governance, timeline, scope, risk, change management, resourcing, reporting, and financials.Pioneering for change - Promote engagement, to create long-term success.Working with Sales, Solutioning and implementation teams to generate momentum for positive customer engagement, to ensure value is delivered.Experience in constructing end-to-end processes and organisation with the customer results in focus.- Key Skills -Getting things doneEntrepreneurial – Customer FocusedStrong technical skillsInfrastructure and application observability using DynatraceServiceNow SPMProgram Manager with proven experience.Enterprise Service Management, Automation, ITSM.Versatile experience in corporate culture, negotiations, contracts, bids, marketing, and new service offerings.Building methodology based on Agile and Waterfall to suit the challenge.- Key Achievements -Part of the team driving the introduction of Dynatrace as part of DXC Platform XEstablishment of a new global process, governing how onboarding teams engage with accounts and delivery to deploy and enable skills in, Dynatrace.Pioneering upsell and engagement with key accounts to move up the stack from Infrastructure to application observability servicesCentralised Portfolio, Program, and Project management for departments in DXC using ServiceNow SPMVirtual Worker ( RPA ) Product development for Experis.Established process and Managed HP’s ITSMART program in EMEA, over a hundred transformations from legacy ITSM platforms.Retired 17 ITSM platforms for HP/HPE/DXCTransformation of SHELL account from EDS digital workflow to HPE SRA. Generated a one-time saving for Hewlett Packard Enterprise of $18.3M.Managed a program staffing budget of $10.3M.Solved an integration challenge between BASF and HPE, saving €2.1M penalty.Established delivery centre in Bulgaria experienced in nearshore staffing.Established a startup UK for a Foreign Group of companies.Startup sales €10M in 4.5 years.Engaged over 120 resources in past 7 years.- Areas of Expertise -Dynatrace certifiedServiceNow SPMCross-Functional Portfolio, Program and Project ManagementBudgeting & Forecasting, P&LBusiness Growth, go to market.IT Service Management ( ITSM )Managed Services ExperienceContract ManagementSenior Stakeholder Engagement3rd Party Vendor Management