Daniel Ortiz Email & Phone Number

Maitland, Fl, Us

Remote

Orlando, Florida, United States

Achieved a top-three ranking among revenue producers for two consecutive years (2022 and 2023) by cultivating robust relationships with key accounts and capitalizing on cross-selling opportunities. This led to an impressive performance of exceeding the first quarter quota by 160%.Exhibited proficiency in Point of Sale (POS) solutions and merchant processing. This was accomplished by conducting comprehensive needs assessments, delivering tailored solutions, and maintaining client satisfaction through diligent follow-ups.Generated new business opportunities from existing clients by identifying potential upselling and referral prospects, negotiating contracts effectively, and successfully closing deals.Provided training and mentorship to new sales representatives on product knowledge, sales techniques, and CRM software usage. This initiative resulted in improved retention rates among new representatives.Executed strategic marketing tactics, resulting in accelerated sales cycles and a 90% deal closure rate within 30 minutes. This approach set a record for same-day closures in the US for 2023.

Increased sales revenue by developing and implementing strategic sales plans tailored to clientneeds.Establishing long-lasting relationships with key clients through effective account managementwhich leads to multiple referral accounts.Negotiating favorable contract terms, monthly cost and transactional rate for small to medium sizetraditional business owner while ensuring mutually beneficial outcomes for both parties involved.Establishing trust and report with new clients resulting in most same day won accounts for the pastyear of 2023

Streamlined implementation processes by identifying inefficiencies and implementing bestpractices, resulting in reduced project timelines.Improved customer satisfaction by providing timely and accurate technical support for varioussoftware and hardware issues.Resolved complex technical problems through effective troubleshooting techniques, enhancing theuser experience.Delivered exceptional customer service by quickly addressing concerns and providing clear,concise explanations of technical solutions.Installed and developed traditional business owners new POS solutions on site.Assisted customer in opening their traditional business using POS software functionalities.

Orlando, Florida, United States

Improved customer satisfaction by efficiently processing transactions and addressing accountinquiries.Streamlined teller operations for better workflow by implementing time-management strategies.Enhanced branch sales through cross-selling bank products and services to customers.Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.