• Ensured training is up to date and supported the development of new training, where require working with the finance auditors (Deloitte) to ensure zero findings.• Facilitated virtual remote audits with Deloitte with zero findings against site financial processes.• Defined, measured, analysed and improved site audit processes and procedures (in line with ICFW requirements) allowing compliant control of the ICFW.

• Defined, developed and delivered the Site standard and documentation for managing contract companies / site complementary workers / visitors. Reviewed compliance in line with global standards, Health and Safety policies and regulatory requirements.• Managed significant risks, to reduce to an acceptable level of control, for Contract Management and Engineering training.• Reduced red key performance indicators (KPIs) across quality compliance to a green and sustainable state within a 12-month period.• Defined, measured and improved training requirements for all third-party contractors, using a site contractor matrix.• Delivered the Phase 1 project for Global Records Retention, leading 21 Sites across UK, Ireland and Europe coordinating and defining action plans to reduce documentation risk for GSK and delivering >£1m saving.

• Defined and developed a robust, sustainable QMS training package and delivered to all QMS Process Owners and Reviewers.• Supported, coached and mentored staff with implementation of QMS, working closely with the central QMS team, and tracking KPIs aligned to QMS through the Quality Council process.• Supported the update to Site associated documentation to ensure it is concise, legible, accurate and traceable whilst adhering to Data Integrity requirements.• QMS process became best in class by the Central QMS Team and fronted at L2, 3 and 4 audits with positive feedback and zero observations.• Brought all GSK Sites in North America, Japan and Global Pharma Supply from High risk to steady state, ahead of plan for the Global Records Retention project.• Built strong relationships, bringing different cultures together to a common baseline practise on records retention across global GSK Sites.• Defined, analysed and improved a Site Quality Council process, facilitating and taking minutes and distributing Site communications. Recognising trends and developing action plans to address negative trends across quality processes.• Lead major deviations / investigations / root causing and identified sustainable corrective and preventive actions (CAPA) lowering site deviation recurrence.

10 years production experience working as Workplace Trainer, key member of the Blending and Micronising production team training operators in various roles and defining, developing and improving documentation and Standard Operating Procedures (SOPs) to allow operators to carry out the production duties. Rewriting training packages to standardise across the production value stream removing waste within the value stream and leaning processes.