Projects:Parts Online: Developed an e-commerce platform to sell parts and accessories online.Lexus Brand: Project team that owned the Lexus website and all tools within.Online Service Booking: project to develop a tool which allows for the booking of services and other associated activities via the dealer sites.Orion: Agile project to initiate a shared Sitecore repository. Then uplift and produce components to be distributed and implemented across the entire One Guest Program. Responsibilities:• Stakeholder interviews to gather initial project requirements, success criteria and guest feedback• Workshop and document initial project direction and scope• Documentation of processes to allow for creation of application features• Collecting requirements via workshops to populate the user stories as project rules and acceptance criteria• Investigation and presentation of potential solutions as well as providing recommendations to product owner• Running project ceremonies including; story mapping, grooming sessions, refinement sessions and retrospectives • Co-ordination of component delivery across entire One Guest Program Methodologies & frameworks: Agile, Scrum, PCI-DSS, Microservices Architecture, DevOps, Domain-Driven DesignTechnology: Azure, Pivotal Cloud Foundry, SpringBoot, JavaScript, Team City, Gwen, TestCafe, Maven, Bitbucket, Bash / Unix Shell, SQL, NoSQL, HTML, CSS, Dell Boomi, Mulesoft, mySQL, Azure Cosmos DB

AAR Project MARS: $35 Million project to replace the ActewAGL Retail’s billing and CRM systems with Gentrack Velocity for Gas, Electricity and Water. Project aims to improve efficiency and ensure market compliance with the impending GAS market changes.Responsible for:• Leading the market testing team (team of 7)• Leading the market compliance testing for Gas and Electricity• The planning and execution of the Gas Accreditation activities• Coordinating and executing the bilateral\distributor market testing for both Gas and Electricity• Development of Test Cases for the SAT, SIT and E2E• Development of the UAT suite and supporting the business during the UAT execution• Role of incident manager during the dress rehearsals and go-liveMETHODOLOGIES & FRAMEWORKS: Waterfall, Prince2, Business Process Model and Notation (BPMN)TECHNOLOGIES & TOOLS: Gentrack Velocity, SQL, HP ALM, Microsoft Visio

AAD Billing Stabilization Programme: Programme of work to assist ActewAGL in overcoming post go live issues and optimization of the new IT environment. Engaged as a Test Analyst to assist in the delivery of post go live releases and phase two planning.Responsibilities:• Creation and continual optimization of a suite of regression test cases• Documentation of billing and works management system integration• Execution of SIT, E2E and regression test cases • Identification and resolution of post go live issues and defects• Alteration of existing project documentation to reflect system and procedural changes• Training and providing support to new team members in relation to system usage, business process and AEMO market rulesMETHODOLOGIES & FRAMEWORKS: Waterfall, Prince2, Business Process Model and Notation (BPMN)TECHNOLOGIES & TOOLS: Gentrack Velocity, SQL, HP ALM, Microsoft Visio

Core Systems Replacement Programme: $65 Million programme of work to replace the entire IT system within the organisation. I have been engaged to test the new billing system being implemented, Gentrack Velocity 4.0.Responsible for:• Team lead, including;o Documentation of a Test Plan including scheduleo Managing a team of four including distribution of worko Works management system interface optimisation• Creation of detailed test cases based off of configuration specifications (Wrote 36% of the test coverage in a team of five)• Workshopping test scenario coverage with Business representatives to achieve sign off• Ran a 5 day Velocity base training course for the new test execution team• Execution of test cases for functional areas (Highest execution rate, second highest defect rate) including; o AEMO MSATS Interfaceo Work Managemento Meter Datao Meter ManagementMETHODOLOGIES & FRAMEWORKS: Waterfall, Prince2, Business Process Model and Notation (BPMN) TECHNOLOGIES & TOOLS: Gentrack Velocity, SQL, HP ALM, Microsoft Visio

Project Cube $17 Million project to replace the Billing and CRM system with Gentrack Velocity.Responsible for:• Creation and presentation of post go live release schedules to gain approval at CAB• Administration of the post go live defect management process• Presentation of status of post go live activities to project board• Modelling of post go live environments and defect management process within Windows Visio• Cross functional liaising to enable the closure of project wide issuesMETHODOLOGIES & FRAMEWORKS: Waterfall, Prince2, Business Process Model and Notation (BPMN) TECHNOLOGIES & TOOLS: Jira, Microsoft Visio, Gentrack Velocity, SQL

Essential Systems Replacement Programme $5 Million project to replace the CRM, Inventory management and works management systems applications Service Now and ETA Direct.Responsible for:• Elicitation of functional requirements to facilitate the creation of the managed pending process and creation of a paperless works management process..• Documentation of managed pending process within Microsoft Visio• Optimisation of Programme wide processes within Microsoft Visio• Facilitation of project workshops to elicit requirements, workshop solutions and resolve issues.METHODOLOGIES & FRAMEWORKS: Waterfall, Prince2, Business Process Model and Notation (BPMN) TECHNOLOGIES & TOOLS: Jira, Microsoft Visio, SQL, Service Now , ETA Workforce Field Services

Responsible for:• The development and continual maintenance of plans in relation to individual programmes within Holden Design• Presentation of project plans to Holden and General Motors senior management to gain approval and provide status updates• Continual formal and informal communication with all levels of the organisation within General Motors