Daniel Pais Email and Phone Number
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Accomplished Information Technology executive with a proven track record in financial and technology industries, demonstrating strong leadership across infrastructure, architecture and engineering, software/technology, information security, and risk management. Shows deep expertise in cloud computing, business continuity, and compliance, with a successful history in auditing and regulatory interactions. Committed to remaining abreast of cutting-edge technological developments, dynamic collaboration paradigms, and disruptions inherent to the Gen AI era. Adept at effective communication across diverse geographical contexts due to fluency in English, native-level knowledge of Spanish, and proficiency in Portuguese. Eager to leverage extensive expertise in IT and infrastructure operations to drive strategic initiatives, manage technological teams, optimize technology landscapes, and contribute to organizational success.I have several industry certifications related to Public Cloud Computing and Information Security, Site Reliability Engineering. I deep dived into Digital Leadership, Digital Product Management and Digital Transformation/Platform Business Model.I led initiatives such as Data Center re-locations, Contact Centers, Smart Branches with self-service solutions, Technology migrations, home-banking application implementations, migrations of core software applications, Cloud Desktop, Digital Transformation, Containerization, M&A, automation of reviews/processes, audits with regulators.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 36173
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Director Of Software Development For It LasFiservArgentina -
Director Of Global Technology Infrastructure Monitoring.Citi Jan 2024 - PresentNew York, New York, UsLeads Technology Infrastructure Monitoring Function within the enterprise Safety and Soundness Technology organization. Oversees infrastructure configuration management, integrating safety and soundness information and ensuring efficient tracking processes. Drives remediation of technical debt through thematic analysis and automated hydration.• Guides a global team of 125 in the USA, India, Singapore, and the UK, including direct staff and vendor-managed services.• Empowers software developers with a 360-degree view of cyber risk metrics.• Provides Safety and Soundness information with data visualization and automated workflow for actionable insights and remediation. -
Global Technology Infrastructure Compliance Monitoring HeadCiti Mar 2020 - Dec 2023New York, New York, UsLeading the global Technology Infrastructure Compliance Management function that provides a range of distributed operational environment controls covering a variety of technologies, platforms (internal and in the cloud, AWS IaaS, Office 365) and log aggregators, delivering audit log reporting and reconciliation of changes services through processes and automated capabilities. Team supports clients across all regions and business sectors for the following category of services:Baseline Configuration Monitoring; File Integrity Monitoring; Database, Storage, Voice & Network Reviews; Security Products; Perimeter Security Products (including firewalls, proxies, etc.); General Products (Mainframe, Stratus, iSeries, etc.)The framework includes: Change reconciliation workflow, aging and escalations; Standard incident, request and problem mgmt.; Workflow application and database support; Management dashboards and reporting capabilities.Extensive support for internal & external audits as well as regulatory reviews on behalf of the global client base.Team based in USA, India, Hungary, Singapore with a combination of Direct Staff and Vendor Managed ServicesI also act as LATAM SME on Cloud computing and interfacing with LATAM region regulators for Cloud initiatives. -
Global Technology Infrastructure Isd Lead & Latmex Infrastructure Engineering LeadCiti Apr 2019 - Feb 2020New York, New York, UsLeading IT strategy adoption in the LATMEX region and delivery at the global level on Service Architecture, Service Enablement and Estate optimization for CTI ISD (Infrastructure Service Delivery).Enable & drive adoption of IT, Cloud, Data & Services Strategies with special focus on Hybrid Cloud, PaaS, Containers & Orchestration and Data initiatives. Presenting often across the region about Container Solutions, Cloud Computing, specific Public Cloud offerings, Collaboration Solutions and other emerging technologies to enable teams and drive adoption.Projects: Mexico Digital Transformation: support in several initiatives like Hybrid cloud; PaaS; EAP-Big Data & Analytics; API gateway. LATAM: VDI for several countries; ECS-containers and application onboarding; Printing. ISD: Cloud Adoption; Desktop Reduction; CTI Apps portfolio optimization; Improvement of estate of infrastructure in pre-production stages. -
Latam & Mexico Technology Infrastructure Engineering & Global Bank Branches Engineering HeadCitigroup Technology Inc. Jun 2016 - Mar 2019Leading Manager for the LATMEX geography & globally for the Smart Branches Engineering Domain for CATE (Citi Architecture and Technology Engineering) organization within CTO (Chief Technology Office)The team drives the adoption in the region of the corporate IT strategy, that is comprised of state of the art technologies, such as Mobile First, Cloud First, Big Data Clusters, internal and cloud based Collaboration solutions, BYOD, Desktop Virtualization, Platform as a Service, Application Containerization and always looking for emerging tech. Working for the interest of our clients, we team with all our business partners to implement these solutions, advancing in a Digital Transformation path, serving the Consumer and Corporate customers in Mexico and our Corporate customers in LATAM.In the Smart Branches Engineering domain we select and drive adoption of the solutions at the global level for our branches. We serve our global Consumer customers footprint and engage bringing innovative solutions for the different markets and regions.This position is hosted in Fort Lauderdale, USA, and reports directly to the CATE Americas Global Head.
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Latam & Mexico Regional Technology Infrastructure Engineering HeadCitigroup Technology Inc. Feb 2015 - May 2016Responsible for the LATMEX geography for CATE (Citi Architecture and Technology Engineering) organization within CTO (Chief Technology Office)The area is in charge of managing the applicability and implementation of existing and new technologies in the Latin America and Mexico (LATMEX) region for CATE.The team drives existing and new infrastructure and architecture strategy alignment by ensuring standardization of production platforms, the reduction of application complexities and the introduction of innovative Information Technology Solutions in order for Citi to maintain its competitive edge in the key growth area of LATMEX, comprised of 23 countries.This position is hosted in Fort Lauderdale, USA, and reports directly to the CATE Americas Global Head and also in a matrix way to the regional LATAM CIO.
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Argentina Information Technology Head & South America Cluster Technology Infrastructure HeadCiti Oct 2012 - Jan 2015New York, New York, UsInformation Technology Head for Citibank Argentina responsible for Applications & Technology Infrastructure (CIO scope). Regionally responsible for Technology Infrastructure for South America Cluster (Argentina, Uruguay, Chile, Peru, Paraguay, Venezuela & Ecuador).Technology Infrastructure encompass services related with: servers and operating systems administration, data base administration, telecommunications, networking, voice, video, help desk and field support, desktops and printer administration, PMO, innovation, information security, compliance, Data Center Operations, Bulk Printing.Liaison with Central Bank Regulator. -
Argentina Information Technology Head & Technology Infrastructure South Sub Region HeadCiti May 2011 - Sep 2012New York, New York, UsInformation Technology Head for Citi Argentina (CIO responsibilities) and Head of Technology Infrastructure for Argentina, Uruguay and Paraguay.Liaison with Central Bank Regulator. -
South Sub Region Technology Infrastructure HeadCiti Jan 2008 - May 2011New York, New York, UsResponsible for Technology Infrastucture for Argentina, Uruguay and Paraguay. -
Network Infrastructure & Help Desk ManagerCiti Nov 2006 - Dec 2007New York, New York, Us -
Cti Network & Voice ManagerCiti May 2005 - Nov 2006New York, New York, Us
Daniel Pais Skills
Daniel Pais Education Details
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Boston UniversityMicromasters In Digital Leadership -
Boston UniversityMicromasters In Digital Product Management -
Eseade -
Universidad Católica De CórdobaMba Candidate -
Universidad Tecnológica NacionalElectronics Engineer.
Frequently Asked Questions about Daniel Pais
What company does Daniel Pais work for?
Daniel Pais works for Fiserv
What is Daniel Pais's role at the current company?
Daniel Pais's current role is Director of Software Development for IT LAS.
What is Daniel Pais's email address?
Daniel Pais's email address is da****@****iti.com
What schools did Daniel Pais attend?
Daniel Pais attended Boston University, Boston University, Eseade, Universidad Católica De Córdoba, Universidad Tecnológica Nacional.
What are some of Daniel Pais's interests?
Daniel Pais has interest in Leadership, Management, Banking And Finance, Coaching, Literature, New Technologies, Team Development, Sports, Economics, Music.
What skills is Daniel Pais known for?
Daniel Pais has skills like Itil, Project Management, It Management, Pmo, Banking, Risk Management, Business Analysis, It Strategy, Team Leadership, Vendor Management, Business Process Improvement, Portfolio Management.
Who are Daniel Pais's colleagues?
Daniel Pais's colleagues are Myles Dones, Vijay Raghav Vuruputuri, Cody Carlow, Tonya Keck, Rao Ramineni, Oleg Bukhar, Feza Darakshan.
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