Operations Specialist
CurrentAs a Operations Specialist, I performed a plethora of essential duties throughout the business day. I audited and booked every personal and commercial account for the bank and uploaded documents to our servers to be available to staff members and potential auditors. I was engaged in accepting online banking requests for customers as well as fielded and processed debit card disputes for unauthorized and nonfraudulent purchases. Additionally, I constructed the daily return file for the bank which included working critical exception items such as NSFs and nonposted transactions. I was also active in the review and processing of ACH files and incoming and outgoing wire transfers for the bank.