Daniel Pemberton Email & Phone Number

London, Gb

Park Plaza Riverbank London

Park Plaza Riverbank London

Park Plaza Westminster Bridge, London

Working within an M&E operation generating £15m in revenue per annum. Personally responsible for planning and delivering a portfolio of events with a value of £3m per annum and consisting of large scale conferences, exhibitions and banqueting events for up to 1,000 guestsTraining and development of team members at my hotel, and others within the group.Passion for people and take great pride and pleasure helping others develop to reach their potentialAdditional… Show more Working within an M&E operation generating £15m in revenue per annum. Personally responsible for planning and delivering a portfolio of events with a value of £3m per annum and consisting of large scale conferences, exhibitions and banqueting events for up to 1,000 guestsTraining and development of team members at my hotel, and others within the group.Passion for people and take great pride and pleasure helping others develop to reach their potentialAdditional responsibilities/Credentials:Health & Safety representativeDepartment Coach responsible for training and development of new startersGraduated Hospitality Supervisor (Events Supervisor) Level 3 apprenticeship with distinctionMental Health First AiderFirst Aider (EFAW) Show less

Using my mental health first aid qualification to support members of the events industry who would like to discuss their mental health, anxiety and stress concerns

Hotel Russell, London

• Responsible for a team of four coordinators within the hotel conference office allowing me to further my supervisory experience• Nominated for ‘Fast Track to Management’ training programme• Event coordination of large conferences, exhibitions and banqueting events within a 4* hotel consisting of 20 function rooms and 373 bedrooms• Reporting directly to hotel manager• Liaising closely with operational departments of hotel and building rapport with relevant team… Show more • Responsible for a team of four coordinators within the hotel conference office allowing me to further my supervisory experience• Nominated for ‘Fast Track to Management’ training programme• Event coordination of large conferences, exhibitions and banqueting events within a 4* hotel consisting of 20 function rooms and 373 bedrooms• Reporting directly to hotel manager• Liaising closely with operational departments of hotel and building rapport with relevant team members• Directly responsible for training of new team members Show less

• Working as part of a large team based in the London conference office, main duties included maximising sales at both Grand Connaught Rooms and Hotel Russell through various enquiry methods and the coordination of short lead meetings• Face to face meetings with prospective clients to showcase the venues• Driving to achieve monthly and quarterly sales targets• Nominated by staff and clients for excellent service

Europa Gatwick Hotel

• Duties included taking booking enquiries over the phone or by e-mail, evaluating requirements of client, providing a quote, producing contracts and letters and performing general administrative tasks. • Frequent meetings with clients to gain understanding of their needs and showcase the hotel facilities whilst establishing healthy working relationships• Increased efficiency of department through creation and implementation of e-brochures• Pro-actively generated sales through… Show more • Duties included taking booking enquiries over the phone or by e-mail, evaluating requirements of client, providing a quote, producing contracts and letters and performing general administrative tasks. • Frequent meetings with clients to gain understanding of their needs and showcase the hotel facilities whilst establishing healthy working relationships• Increased efficiency of department through creation and implementation of e-brochures• Pro-actively generated sales through e-mail, mailshots and cold calling• Consistently achieved increasing quarterly sales targets Show less

Europa Gatwick Hotel

• Offering a warm and welcoming service as first point of contact within 250 bedroom hotel• Ensuring all guest requirements were catered for allowing for an enjoyable overnight stay