Daniel Perez Email & Phone Number

Houston, Texas, United States

• Direct and lead all IT and security operations, including infrastructure, systems, applications, and data management.
• Develop and execute IT and security policies, procedures, and standards that align with business objectives and regulatory requirements.
• Plan, budget, and monitor IT and security projects, ensuring timely delivery, quality, and cost-effectiveness, with a focus on continuous improvement.
• Conduct risk assessments, vulnerability scans, penetration tests, and security audits, and develop action plans to remediate issues and enhance security posture.
• Implement security controls and technologies, such as firewalls, intrusion detection/prevention systems, SIEM, DLP, and endpoint protection, to protect critical assets and data.
• Oversee incident response and disaster recovery activities, including investigation, containment, recovery, and reporting.

Houston, Texas, United States

• Provide Level I/II local and remote support for issues related to computer systems, software and hardware; Investigates error messages and determines resolution.
• Conduct user training.
• Generates technical support documentation, contributing to both technical and non-technical users.
• Responsible for setting up, maintain and supporting all branch locations including new sites and new users; responsible for all hardware and software installations and configuration.
• Configure and manage the following technologies: Active Directory, DNS/DHCP, VMWare vSphere, Group Policy Management.
• Monitoring Microsoft 365 Defender Endpoint software to identify possible threats and compromise of enterprise devices. Analyze and remediate security alerts.

Webster, Texas, United States

• Perform services installing and maintaining SOHO networks, email server configuration, enterprise and residential device installation and deployment.
• Find solutions to client’s device and network issues through troubleshooting.
• Execute data transfers and OS installations on client computers.
• Perform software installations and upgrades to hardware and OS software.
• Utilizes company’s software for documentation of orders, client relations, and organization.

Webster, TX

• Generated sales through home consultations and product demonstrations.
• Designed home theater and network/automation systems for residential spaces.
• Maintained deep knowledge base in home theater, automation, networking, security, and audio.