Daniel Pinon Jr Email & Phone Number

New Mexico, United States

Represent premium eyewear brand throughout territory while growing presence, creating brand awareness and driving sales, overseeing 130+ accounts through out New Mexico and West Texas.>Execute strategic in-person call cycle for existing accounts while pursuing new prospects to grow the business and deepen market penetration >Develop and build key relationships with all levels in account, including OD's, owners, buyers, decision makers and sales teams through best-in-class service>Conduct enhanced training for account teams ensuring adequate selling behaviors and product knowledge are present to enhance sales and build brand loyalty >Created incentive program to motivate account teams to increase and build sales volume >Leverage tools, reporting and experience to make appropriate business decisions >Serve as strategic business partner for accounts by understanding their goals, providing guidance on how to achieve desired outcomes and seeking solutions for challenges>Inspire trust with accounts by demonstrating subject matter expertise>Promote "Aloha" spirit with each interaction and foster Maui Jim 'Ohana' culture

Albuquerque, New Mexico, United States

Salaried leader of $45 million location leading total store team, leveraging department leaders to drive growth, profitability, and efficiencies while creating a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals>Plan, lead and follow-up on organizational and operational change>Leverage guest insights and feedback (NPS) to drive the business, celebrated wins and identified gaps >Championed a store culture of Care, Grow and Win Together where teams love to work and guests love to shop >Collaborated with leaders to build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-centric and sales behaviors>Developed and coached store Team Leaders and Executive Team Leaders and led process for development of the store leadership team's skill set and capabilities, and implemented mentorship culture creating growth opportunities to retain talent>Created and executed the store scheduling strategy to grow the business, anticipate staffing needs and support leaders to create guest-centric schedules aligned to their traffic and business peak>Led an open-door culture where team members feel heard and issues are quickly resolved>Oversaw talent calibration process, owned hiring function start to finish, and led on-boarding events>Developed HR Experts who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose>Effectively planned and managed all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption>Established a culture of accountability through clear expectations and performance management

New Mexico/West Texas/Oklahoma/Kansas/Missouri/Arkansas

Led training, learning and development of my assigned territory/DMA with store set of 50+ locations. Accountable for ensuring adoption of training content and skill development of leaders improving business results through effective training delivery.>Increased NPS results from 78 to 93 by providing real-time consultative coaching to store leaders leveraging Sunglass Hut's selling model (The Sunglass Hut Experience) to consistently deliver exceptional NPS and achieve sales goal>Achieved 102% to goal by strategizing with the Store/Regional Manager/Zone Vice President on the training needs and action needed>Observed training effectiveness/opportunity and provided basic analysis as well as communicated strengths and opportunities to stakeholders (Field Leaders and COE)Increased training saturation in my assigned market to 95% by building relationships with field leadership and corporate teams, drove change management initiatives as directed, influenced adoption of training while fostering culture of learning leveraging company training platform Luxottica University>Prepared and certified Training Store Managers (“train the trainer”) to effectively provide a world class onboarding experience for new leaders minimizing turnover>Supported more than 300 stores with best in class Virtual Training facilitation that resulted in more than 600 associates trained in only 6 weeks.

New Mexico/West Texas

Led training on selling skills, product knowledge delivery and leadership development of my assigned territory with store set of 20 locations and directly impacted business results through store visits. >Accountable for ensuring all leaders were trained to effectively train their teams and drive sales to meet assigned goals. >Responsible for skill development of leaders and through effective training delivery (face-to-face, classroom), follow up and follow through.>Provided real-time coaching to store leaders to leverage Sunglass Hut's selling model (The Sunglass Hut Experience) to create an emotional connection with customers and consistently deliver exceptional NPS and achieve sales goal>Trained associates at all levels on product knowledge to up skill key selling behaviors enabling associates to create value for customer, both tangible and intangible>Fostered relationships with other field leadership, drove change management initiatives as directed

Albuquerque-Santa Fe Metropolitan Area

Drove success in a multi million dollar environment (5 stores), managing center functions and leading a team. Responsible for coaching, developing and inspiring a team. Created an environment where the team consistently delivered great service through the Sunglass Hut Experience.>Developed the center’s strategic plan in partnership with direct reports to achieve financial results and drive sales by consistently identifying gaps to achieve individual, store and center goals>Delivered 108% to plan for center by creating an environment of shared wins through coaching, developing, mentoring, and inspiring a team to enhance center performance>Worked to network, recruit, and hire to meet staffing needs, created a consistent onboarding experience and ensured associates were fully trained to be experts, knowledgeable and prepared to meets guests’ expectations>Inspired team growth through individual development plans and promoted environment of accountability through performance management>Cultivated a fun, inspiring and inclusive work environment reflecting brand culture, promoted retail excellence to protect integrity of Sunglass Hut brand while being product experts>Ensured execution and adherence to brand standards, store initiatives, and operational policies and procedures including visual merchandising standards, inventory control and responsible for all scheduling and payroll management in the center

Albuquerque-Santa Fe Metropolitan Area

Flawlessly executed a million dollar+ strategic plan to drive business and make sales goal leveraging brand selling model and reporting tools consistently identifying wins and opportunities. Provided ongoing coaching for all associates to support growth and development creating an inspirational and motivating work environment. Fostered mindset of “retail excellence” and promoted multiple leaders to store management roles.>Responsible for impeccable execution of all operational polices and procedures, store initiatives, maintained brand merchandising standards and inventory control (loss prevention)>Ensured all associates were fully trained to be experts, knowledgeable and prepared to meets guests’ expectations and encouraged environment of learning and self-development>Built network in local market to recruit, interview and select to meet staffing needs and identified, developed and retained top talent within management team to promote performance-oriented culture