Daniel Proulx Email & Phone Number

I am a seasoned IT professional with 13 years of experience within reputable organizations. Recognized for reaching various IT solutions in an efficient, effective, and timely manner, as well as working cross-functionally with various IT professionals, teams, and clients, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include IT support, troubleshooting, networking, software servicing, operations optimization, project management, problem solving, and teamwork. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, problem solving skills and creativity to support efficiency and desired results. In my most recent role as IT Support Analyst at Brookfield Properties Development, I originally navigated various IT support for issues in the local division including 100+ users and multiple locations. Over the years, my role expanded to support over 1500 individuals. I also spearheaded the development, implementation, and revision of corporate IT policies and worked relentlessly toward efficient user onboarding, equipment deployment/maintenance, and user offboarding.Colleagues describe me as a technical, driven, down-to-earth, innovative and creative expert who can be relied on to offer superior solutions that deliver profitable results efficiently and effectively.I am pursuing new opportunities and can be reached through this profile or at dproulx19@gmail.com

Listed skills include Microsoft Office, Customer Service, Windows, System Administration, and 27 others.