· Hired, trained and scheduled staff to maintain adequate coverage for successful operations.· Provided exceptional service to guests by immediately addressing needs and requests.· Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.· Cultivated an inclusive work culture promoting open communication, teamwork and staff empowerment resulting in a motivated and high-performing team.

· Set up banquet tables and chairs based on event requirements.· Carried out professional service, retaining polite and friendly approach at all times.· Provided friendly, courteous service to create memorable moments for guests.· Arranged linens and table settings according to seating plan and event theme.

· Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

· Installed and wired electrical transformers, service panels, and circuit breakers.

· Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

· Served food and beverages promptly with focused attention to customer needs.· Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.· Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.· Assisted in training new hires, providing guidance on restaurant standards and best practices.

· Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.· Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.