● Configured network, server, hardware/software solutions in workstations in three fully operational businesses.● Worked with many individual clients to determine and resolve their IT issues.● Coordinated with the President on client needs for onsite set-up and ongoing IT projects for clients.

Process Engineer / Funding Supervisor 2015-2016 ● Designed and implemented a system where users could add themselves to the database from the front end and enroll in classes directly● Prioritize projects and feature requests from various company departments ● Integrated email to text within contact objects to allow for easy communication between staff and students● Increased operational efficiency by writing scripts to allow teams to handle a 50% increase in student counts● Manage 12 direct reports as supervisor of the Customer Relations team Operations Coordinator 2014 - 2015● Provided logistics management for $60k+ of solar and fiber-optic training resources for nationally-accredited institution ● Scheduled instructors and training locations for the delivery of 600+ technical training courses over 14 months

● Conduct technical interviews for prospective Hack Reactor students● Provide guidance to new students on their JavaScript fundamentals coursework● Carry out mock technical interviews and white-boarding sessions for Hack Reactor students● Handled help desk calls for current Hack Reactor students when they got stuck during their course-work, addressing problems with AngularJS, Node, Backbone and JavaScript.● Conducted Personal Tech Coaching sessions with students 1-on-1 to teach them functional programming concepts in preparation for an advanced software immersive program

● Maintained database of city events including; personnel, resources, subcontracts, and finances ● Provided ongoing vendor management and supervision of eight employees and security staff ● Enforced OSHA and transportation safety guidelines