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Daniel Reed is listed as Elevating user-experience research to meaningfully impact the value of human-centered designs.Delta Dental / Mastercard / Enterprise at Delta Dental Ins., a company with 3140 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at mastercard.com and a matched LinkedIn profile for Daniel Reed.
Daniel Reed previously worked as Senior User Experience Researcher - Experiences Center of Excellence at Delta Dental Ins. and Director, Experience Research & Insights at Mastercard. Daniel Reed holds Ma, Applied Experimental Psychology/Human Factors from California State University, Long Beach.
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Accomplished user experience researcher and design strategy leader with twenty-four (24) years of experience and a proven track record of leveraging Design Thinking and human-centered design (HCD) methods to drive strategic innovation for B2C, B2B, B2G, and B2B2C in the US/Europe/Latin America/Australia/India/Africa. Extensive experience conducting research throughout the product lifecycle in complex regulated industries. Known for transforming research findings into insights to inform experience strategy development and product/service design improvements, fostering team growth, and mentoring cross-functional teams. Astute at enhancing the overall user experience, impacting product OKRs and business KPIs, and elevating the HCD maturity of teams.
Listed skills include Usability Testing, User Experience, Usability, Persona, and 16 others.
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Remotely From Los Angeles, CA
Improving the provider and patient experiences by humanizing the service delivery of informed oral care for better health outcomes.As the senior researcher in the Experiences Center of Excellence (ECoE) I'm tasked with elevating the experience research practice to help influence the Human-Centered Design (HCD) maturity within the product, engineering, and.
Los Angeles, California, United States
Job title change due to new Job Families in the organization overallPartnered with Business, Product, and Technology teams to implement Lean UX practice to product design and development. Conducted UX research to gather insights for product teams and collaboration with UX designers and developers. Worked closely with product owners and engineers to align.
O'Fallon, Missouri, United States
Partnered with Business, Product, and Technology teams to implement Lean UX practice to product design and development. Worked closely with product owners and engineers to align research with product backlog and delivery schedule. In addition, partnered with Mastercard Foundation to design field research programs to support various initiative as part of.
O'Fallon, Missouri, United States
Designed and conducted UX research studies at different phases of the product lifecycle for varying business units worldwide. As a business leader within an internal consultancy team, I partnered with Business, Product, and Technology teams to enhance the product strategy based on UX research insights and findings.Contribution Highlight: Led UX research.
O'Fallon, Missouri, United States
Designed and conducted UX research studies at different phases of the product lifecycle for varying business units worldwide. As a research leader within an internal consultancy team, partnered with Business, Product, and Technology teams to help define product features and strategy based on UX research insights and findings.Contribution Highlight: Led UX.
O'Fallon, Missouri, United States
Designed and facilitated usability studies (about 10-12/year) with system prototypes as part of waterfall development process for varying business units. Presented usability findings to product and technology partners and helped prioritized findings for the development/product backlog.Contribution Highlight: Introduced other UX research techniques (other.
Responsible for improving the usability of B2C and B2B websites: enterprise.com, Car Sales, and Rent-a-Truck. Worked closely with business owners, product owners, business analysts, and dev/architects to implement usability improvements within each release cycle. In addition, worked on designing an internal application to help car maintenance managers at.
Helped New Century Mortgage transition into their new Intranet the content used in the operations of mortgage processing. Conducted interview and various card sorting activities with different teams to propose Information Architecture and navigation paradigm for the new Intranet. Presented findings with rudimentary wireframes.Outcome: Provided ideas for.
Long Beach, California, United States
As a graduate student, helped design, recruit, conduct, and analyze usability studies and heuristic evaluations that came to the Center for evaluation. Outcome: Learned to: align research questions to stimuli (and vice versa), translate observed behavior to research insights and design recommendations, conduct research studies (hypothesis definition, data.
El Segundo, California, United States
As a paid Intern in a start-up to centralize business communications under one platform (email, text, fax, voicemail, documents, etc.), I conducted QA testing, heuristic/design reviews, and provided design, product, and development recommendations to improve the usability of product features and overall user-experience.Contribution Highlight: Proposed.
Other employees you can reach at deltadentalins.com. View company contacts for 3140 employees →
Bethesda Jeanty
Colleague at Delta Dental Ins.Mcdonough, Georgia, United States, United States
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Amy Collier
Colleague at Delta Dental Ins.Mount Wolf, Pennsylvania, United States, United States
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Andrew Irving
Colleague at Delta Dental Ins.Rancho Cordova, California, United States, United States
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Jeannette Medlock
Colleague at Delta Dental Ins.Los Angeles, California, United States, United States
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Megan Mumma
Colleague at Delta Dental Ins.United States, United States
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Jason Green
Colleague at Delta Dental Ins.Spokane Valley, Washington, United States, United States
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Albert Coletti
Colleague at Delta Dental Ins.Shingle Springs, California, United States, United States
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Mansi Thakur
Colleague at Delta Dental Ins.Mumbai, Maharashtra, India, India
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Cliff Rushing
Colleague at Delta Dental Ins.Little Rock Metropolitan Area, United States
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Helen Mitchell
Colleague at Delta Dental Ins.San Lorenzo, California, United States, United States
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Activities and Societies: President of HFES Student ChapterResearch Areas of Interests: Visual and Auditory Search, Cognition and Memory.
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Daniel Reed works for Delta Dental Ins..
Daniel Reed is listed as Elevating user-experience research to meaningfully impact the value of human-centered designs.Delta Dental / Mastercard / Enterprise at Delta Dental Ins..
AeroLeads has found 1 work email signal at @mastercard.com for Daniel Reed at Delta Dental Ins..
Daniel Reed is based in San Diego, California, United States while working with Delta Dental Ins..
Daniel Reed has worked for Delta Dental Ins., Mastercard, Mastercard Worldwide, Enterprise Rent-A-Car, and Teksystems.
Daniel Reed's colleagues at Delta Dental Ins. include Bethesda Jeanty, Amy Collier, Andrew Irving, Jeannette Medlock, and Megan Mumma.
You can use AeroLeads to view verified contact signals for Daniel Reed at Delta Dental Ins., including work email, phone, and LinkedIn data when available.
Daniel Reed holds Ma, Applied Experimental Psychology/Human Factors from California State University, Long Beach.
Daniel Reed is listed with skills including Usability Testing, User Experience, Usability, Persona, Wireframes, Card Sorting, Task Analysis, and Product Development.
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