Content Specialist
Current• Spearhead internal communication strategies with a focus on storytelling to enhance employee engagement; plan, script, film, and edit weekly news videos to strengthen team alignment. Deliver live webinars to educate customers on Shutterstock's offerings.• Develop and produce video content for multiple company initiatives, including tutorials and employee recognition campaigns, while supporting onboarding efforts through engaging educational materials and multimedia content.• Analyze… Show more • Spearhead internal communication strategies with a focus on storytelling to enhance employee engagement; plan, script, film, and edit weekly news videos to strengthen team alignment. Deliver live webinars to educate customers on Shutterstock's offerings.• Develop and produce video content for multiple company initiatives, including tutorials and employee recognition campaigns, while supporting onboarding efforts through engaging educational materials and multimedia content.• Analyze and edit content using Qualtrics survey data to better address employee feedback; manage regular pulse surveys to capture insights on topics of interest and conduct interviews with staff for featured internal stories.• Coordinate emergency communications via email and Slack to ensure timely information delivery; format and upload multimedia content across internal platforms and collaborate with stakeholders to boost newsletter open rates by 22%.• Contribute to the creation of digital training modules for new hires, integrating customer feedback into Shutterstock Help articles to optimize support resources.• Recommend and execute UX improvements on Shutterstock-owned pages, leading to enhanced user experience and a measurable reduction in customer churn. Show less