Daniel Rice Email & Phone Number

Springfield, Mo, Us

Springfield, Missouri

Charlotte, North Carolina

Hickory, North Carolina

Responsible for the day to day operation of the Branch’s operations in compliance with established policies and procedures. Plans, directs and controls all activities of the branch profit centers through department managers who in turn are responsible for the overall growth and profit objectives of their respective department. Staffs and trains department managers as required. Formulate the major objectives, specific policies, plans, procedures, and programs for the branch operations; work closely with department managers to convert broad programs to specific plans; provide assistance to department managers in the development of their specific performance targets, programs and plan in accordance with Company goals and objectives; evaluate each department’s operating results and performance against pre-determined objectives; consult with department manager regarding personnel decisions; assist department managers with major, target or critical accounts.

Responsible for the day to day operation of the branch’s Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. Recruit, hire and train service technicians, foremen and service writers. Develop customer base and grow department to meet set goals. Opened two new service departments in Charlotte and Asheville including hiring and training all staff. Facilitated the continuous growth and profitability of those departments.