Epic Electronic Health Record (Ehr) Implementations, Customer Success And Corporate Wellness
Current• Overseeing the full lifecycle of technology projects, applying Agile and Waterfall methodologies, managing risks, and ensuring stakeholder satisfaction.• Building and maintaining strong client relationships, identifying their needs, and implementing data-driven strategies to optimize customer experience and satisfaction, especially during complex data migrations.• Designing and executing corporate wellness programs that improve employee health, productivity, and retention, leveraging Lean Six Sigma methodologies and wellness best practices. • Utilizing AI and prompt engineering to streamline workflows, automate processes, and deliver actionable insights that drive organizational growth. • Using Agile tools like Jira and Confluence to track project milestones, foster cross-functional collaboration, and ensure timely delivery of high-quality results. • Managing cloud-based solutions and data center migrations to enhance system reliability, scalability, and overall infrastructure efficiency.• Leading Epic EHR implementations, ensuring accurate configuration, thorough testing, and seamless integration in healthcare environments.• Applying generative AI and machine learning models to boost operational efficiency, provide predictive insights, and support data-driven decision-making. • Driving process improvements through Lean Six Sigma, optimizing workflows, reducing costs, and enhancing productivity across departments.
