• Maintained case files on Fireside, working with confidential personal information to help assign constituent’s cases to the correct employee and keep track of all relevant info.• Staffed the front desk, communicating with constituents over the phone, in-person, and through email.• Performed a variety of clerical duties to assist the office staff such as copying, scanning, and research

• Balanced multiple deadlines on different projects, while maintaining communication with my boss to ensure a satisfactory product• Utilized Handshake, Zoom, Microsoft Teams, Word, Canva and Excel.• Vetted and approved jobs and employers daily to help Clark students could find jobs on our platform.• Created or edited ~5 presentations per semester to present analytics findings and support my supervisor during crunch time.• Wrote ~ 20 reports per semester, ranging in topic from summarizing analytics to aggregating interview answers and critiquing our website layout, to guide future programming.• Provided feedback on event programming throughout the year, to improve our events.