• Devise processes to boost everchanging, long-term business success and increase profit levels for all stakeholders.• Implement new process improvements to shape organizational culture and communication, and optimize procedures for higher efficiency to help our team evolve and grow. Equally as important is the willingness know when to let a process stay as is.• Identified and resolved unauthorized, unsafe, and ineffective practices, ensuring compliance with appropriate authorities and swiftly corrected to maintain operational excellence.• Lead hiring, onboarding, and training of new hires to fulfill business, regulatory, and internal team requirements.• Tracked and identified all compliance related issues and swiftly corrected any discrepancies in accordance with local, state, and nationwide boards, departments, and government entities. • Devised and implemented strategic processes resulting in an 80% increase in sales volume within a four-year period by streamlining operations, optimizing procedures, and boosting overall efficiency.• Directed end-to-end leasing operations, including client sales, multi-platform listing/advertising, lease application review and approvals, terms negotiations, and document execution.• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.• Managed purchasing, sales, marketing, and customer account operations efficiently including design and art direction on all marketing pieces for group. • Assisted "problematic" customers and clients to assist lower-level employees and maintain excellent customer service.

▪ Taking any all action necessary and allowable on behalf of Director (prioritizing and overseeing external emergencies, management, delegation, and decision making for internal staff and problem solving, approving and deviation from company and divisional policy and procedure).▪ Drafting emails on behalf of Director (using precise language in order to persuade, resolve complications, and gain profit).▪ Accounting: Approval, tracking, and collecting approximately $24M in expenses annually.▪ Sales: Initiating and following up on leads, maintaining current and potential relations with clients, negotiating contracts, seeing all agreements through to execution.▪ Onboarding of new Investments and Clients: Portfolio creating, data collection, delegation of transitional tasks to specific management team, flagging of potential problem areas and profitable opportunities.▪ Research and implementation of new technologies: both hardware and software.▪ Investigate and resolve problematic policies and procedures on a divisional and interdivisional level▪ Low to high-end administrative support for entire company: drafting legal lease language (residential and commercial), publishing client statements to advising on the adjustment of policy and large scale task delegation.

▪ Play a vital role in the overall satisfaction of the customer.▪ High level and large amount cash handling.▪ Introducing Customers to bankers to increase retail sales and to further the relationship between the bank and the customer to ensure a meaningful experience.▪ Perform each transaction with accuracy and efficiency so that neither the customer or the company takes a loss▪ Complying with federal and company policies and procedure as to not tarnish the reputation of the branch and the company as a whole.

 Welcoming and seeing to a customer’s every need for the most enjoyable restaurant experience possible. Opening and closing facility as well as keeping up with the cleanliness of the establishment and quickly adapting to the “speed/busyness” of the restaurant.  Many “side” activities-- Cleaning, keeping in close contact with kitchen staff to make sure orders are fulfilled, bussing one’s own table, preparing drinks, preparing for lunch and dinner shifts before and during my shift, and constantly adapting to the changing dynamic of the restaurant

 Create and execute a theatrical lighting design for a theatrical performance. Work with many different departments of theatre (Direction, Sound, Set Construction, Music, etc…) and creating a cohesive piece of theatre. Have regular meeting with my superiors concerning my progress, my questions, their questions, and how the show is coming together as a whole.

▪ Keeping clientele up-to-speed with the progress of our work and making sure that they are satisfied with our final product—before, during, and after the performance.▪ Keeping in constant communication with other stage managers and departments to check status of tasks and follow up to ensure tasks are completed correctly and on time.▪ Managing a crew of ~60 and knowing what their strengths and weaknesses are. We then build a relationship on how to develop weaknesses and exploit the strengths further.