Manages a team of 10 employees handling all shipping, receiving, and packaging of our product line of projection screens and motorized window shades as our company has grown over 25% in the last year.Oversees the shipping of our freight LTL throughout the U.S. and air freight internationally all over the world, averaging the fulfillment of 40 sales orders per day in NetSuite.Interact with our dealers and end-users on orders and shipments, including Best Buy, Wave Electronics, HomePro, Invision UK, and many more.Coordinate the receiving of our raw materials by communicating internally with our Purchasing/Inventory teams and externally with our suppliers.Work with multiple departments throughout the company to resolve issues including freight claims, customer billing methods, and sales support.

Contracted on the Samsung Austin Semiconductor site, our team maintains the stock of personal protective equipment (PPE) and emergency response team (ERT) supplies at over 400 locations across the campus.• Manage the supply chain and inventory of all PPE and ERT supplies using VSR+.• Provide inspections for over 500 shower/eyewash safety stations on site.• Coordinate the tasks of the team to ensure coverage for 16 hours a day, seven days a week.

Manager of a team of six employees that are responsible for high quality packaging, shipping, receiving, and support services for the entire company. Facilitates and drives numerous decisions with outside customers and key internal stakeholders including the Director of Business Operations and Client Services leadership.• Expanded the scope of Shipping & Receiving team by increasing service and communication (via phone, email, and in-person) for outside clients.• Primary source for fielding customer requests and providing support by coordinating with internal departments company-wide.• Developed and presented reports in Microsoft Excel to show quantitative growth throughout the department, while driving action plans to improve efficiency.• Established the team’s involvement in the planning and execution of special projects on client sites throughout the country.• Led the hiring process for new employees and created a new training program using Microsoft PowerPoint for all department tasks, streamlining production despite an increase in workload.• Grew from an entry-level role within the company starting in June 2012.

Develop the growth of the boys’ basketball program through coaching and mentorship. Leading the progression of the student-athletes over the course of a season as the JV Head Coach and over the course of their high school careers as a Varsity Assistant Coach.• Work with the Varsity coaching staff throughout the year to maintain and improve the quality of the three boys’ basketball teams at the school.• Assisted in the advancement of a public-school program that produced multiple collegiate athletes, a professional basketball player, and an NFL draft selection.• Head Coach of Freshmen Boys Basketball from November 2010 – July 2014.

Administered the system of processing more than 100,000 lawyer's credits over 40+ states. Solely responsible for the final step in the company's process of reporting credits timely and accurately. Was first person to ever hold the position for PLI and helped my superiors create and manage operation of the system of reporting lawyer attendance. Worked on a team of ten people that oversaw all CLE (Continuing Legal Education) related information for the entire company. Followed strict requirements to personally handle time sensitive legal materials by reporting attendance for hundreds of PLI's live seminars, webcasts, and on-demand programs directly to each state bar. Solved customer service inquiries from lawyers and state government offices nationwide, including state classification corrections for lawyer's records and information entry for our company's databases.