• Partner with managed services provider to support PepsiCo’s global Backup and Recovery (BAR) environment. Develop flexible, cost-effective strategies and standard configurations that provide the company with scalable recovery solutions.• Ensure environments are current, functioning at agreed upon KPIs, and monitored for capacity. Consolidate and standardize our multi-backup tool environment where cost-effective and appropriate.• Collaborate with PepsiCo business partners to understand their needs, propose new solutions, and drive those to successful implementation.• Provide SME-level support and direction to service provider for major problem and incident escalations.

• Utilize Business Objects and in-house reporting to identify gaps and drive remediation of disaster recovery-related data in the configuration management database (CMDB).• Maintain and support PepsiCo's disaster recovery team's interest in the configuration management database (CMDB).• Drive improvements in PepsiCo's recovery testing and procedures by leveraging improved CMDB data and dedicated business continuity tools.

• Primary support for PepsiCo’s Oracle and SQL Server database backup and recovery operations and evolving methodologies. Designed database backup processes to ensure a simplistic yet comprehensive and sustainable maintenance process. • Drove overall DBA team disaster recovery efforts to identify application-required databases, ensure that all resources needed for recovery are available, support DBA restore efforts, and develop recovery workarounds when required. Cross trained team members (onshore and offshore) in advance of each test to ensure success and operational readiness. • Partnered with Backup and Recovery team to optimize Oracle and SQL Server backups based on backup infrastructure vendor recommendations. • Built and supported Oracle and SQL Server database infrastructure, including server builds, database software installation, patching procedures, and critical incident handling.• Collaborated with UNIX, DBA, and VM server teams to consolidate physical hosts to virtualized database servers resulting in reduced hardware footprint. • Built replicated server environment for Oracle on VMWare to ensure high availability for business-critical databases. Configured servers based on Oracle version, VLAN access, and recovery methodology.• Served as second-level support for Oracle and SQL Server DBA teams providing automation solutions, troubleshooting, and escalations to other engineering teams.

• Team leader for implementation and support of backup and recovery environment for company-wide HP-UX –based SAP/Oracle ERP initiative.• Integral member of team responsible for open systems disaster recovery plan for Quaker-Tropicana-Gatorade (QTG) division and company-wide Windows server recovery process.• Installed, configured, and supported HP-UX, Netware, and Windows backup systems using HP Ignite-UX, HP OmniBack/Data Protector and Veritas NetBackup. • Responsible for implementing Storage Tek tape library management and partitioning software, establishing operational procedures, and training staff at multiple locations.• Primary engineer for UNIX-based enterprise Control-M 6.2 job scheduling implementation.• Conduct ongoing system performance evaluations, design and create scripted solutions, system tuning, and resource reallocation to accommodate evolving applications. • Manage and resolve hardware and software incidents using HP Service Manager incident and change control system.• Integrated BCV syncs and splits of EMC disk arrays with highly-available SAP/Oracle backup strategy.• Authored multiple shell scripts to automate manual functions and provide audit and operational information.

Technical support responsibilities encompassed installation, generation, maintenance, tuning, enhancement, and problem determination of CICS and MQ Series.• Installed and supported over 50 CICS regions for North American Money Transfer operations.• Key player in VSE to OS/390 migration for ABN-AMRO North American corporate data center.• Provided OS/390 system and tools training, design support, and troubleshooting for applications support staff.• Supported multi-CPU MRO/ISC/APPC CICS configuration.• Provided backup support for over 200 production and test CICS regions.• Installed, supported, and provided in-house training for MQ Series, Compuware debugging products, and Computer Associates toolsets.