Daniel Shields Email & Phone Number

San Tan Valley, Arizona, United States

Manage over 70 employees in all restaurant and outlet operations including banquet operations. Oversee member wine club, while managing all member retail wine sales.

Silicon Valley Capital Club

• Managed and directed over 35 employees in all daily Food & Beverage operations,including Private Events.
• Formulated yearly budget goals for all Food & Beverage, including Private Events.
• Created strategies for all departments to meet and exceed monthly budget goals.
• Counted, and processed monthly inventory of the club.
• Created Food & Beverage promotions to drive revenue.
• Hired and trained all new employees, and created the weekly staff schedule.

San Jose, California

• Developed and designed attractive offers and packages for guests, travel agents and corporate clients.
• Created the hotel’s sales activities plan.
• Monitored and analyzed sales results, daily and monthly.
• Managed smooth and effective Sales operations.
• Prepared contracts for the hotel in accordance with current business and price conditions.
• Monitored offers, options and discounts for repeat bookings for groups, conferences and seminars in close cooperation with the revenue manager.

San Francisco Bay Area

• Manage and direct over 50 union employees.
• Assist Director of Banquets in working with clients to create banquet event orders.
• Direct the setup, operation, and tear down of all booked banquet events.
• Oversee all operations within the MaSo Restaurant.
• Resolve all employee issues.
• Provide world-class service to all internal and external guests.

San Francisco Bay Area

• Managed and directed 22 employees.
• Hired, trained, and coached new and existing employees.
• Settled all Imagine Culinary Group employee issues.
• Oversaw all food services for lunch and dinner service for 2,000+ Lyft employees.
• Responsible for all catering requests, working with Lyft clients to create catering event orders.
• Directed the setup, operation, and teardown of all booked private catering events.

Oracle Arena, Oakland, California

• Managed and directed over 120 union employees.
• Oversaw Group Sales and Catering Department, working with clients to create banquet event orders.
• Directed the setup, operation, and tear-down of all booked catering events.
• Managed the In-Seat service for all sporting events.
• Oversaw all VIP Club operations.
• Resolved any catering and/or club issues.

Stillwater Bar & Grill And Stave Wine Cellar

• Stillwater Bar & Grill
• Managed and directed over 30 employees.
• Assisted in booking and managing private dining reservations for clients.
• Set-up, operated, and tore down all holiday buffets.
• Provided world class service to all dining guests.
• Booked and marketed large events.

Pebble Beach, California

Special Events Banquet Manager - Concours d'Elegance | August 13 - 17, 2014Banquets Server - Pebble Beach Food & Wine | April 10 - 13, 2014Banquet Server - Comics For Kids Benefit Dinner | March 29, 2014Banquets Bar Back - AT&T Pro-Am Golf Tournament | February 5 - 9, 2014Banquets Bar Back - Concours d'Elegance | August 14 - 18, 2013Banquets Houseman.

Pebble Beach, CA

Managed, directed and organized the set-up, operation, and tear down of a cash-concession tent at the AT&T Pro Am Golf Tournament. Was responsible for managing 35+ volunteers to sell food and beverage to the public while exhibiting extraordinary customer service.

San Martin, CA

Duties include room inspections as well as overseeing the cleaning process of all public areas. Responsible for all Villa Attendants and Housemen, ensuring they clean and organize each room and public area according to company and band standards. Also responsible for maintaining and recording all guest data including preferences, amenities, and belongings.

San Martin, CA

Duties include security, supervision, as well as performing the night audit. As security, procedures include patrolling the property, locking and unlocking all facilities once all departments have closed in/out, as well as collecting In-Room Dining Breakfast menus. Supervise as needed, Housekeeping and Steward staff in their own nightly duties. The night.

San Martin, CA

Work as a valet/driver, while assisting all internal & external member/guests with five-star customer service, as well as anticipating their needs and communicating those needs to other resort staff as needed. Daily duties include rooming and shuttling guests throughout the resort, maintaining and organizing the Portico and Front Desk areas, monitoring the.

Gilroy, CA

Work as an order taker, dining room attendant, cook, and prepared ingredients/condiments for the kitchen. Provided friendly customer service to our customers to better their dining experience at In-N-Out Burger, by assuring customer satisfaction as well as cleanliness of the store. Received 4 promotions in the order of: Preparation of.

Master Of Science - Ms, Cybersecurity, In Progress

Bachelor Of Science (Bs), Hospitality And Tourism Management, Gpa 3.2

Activities and Societies: Pebble Beach Special Events Management Team 2012

Associate Of Arts (Aa), Liberal Arts, Gpa 3.5

Activities and Societies: none