Test Team Support Administrator
CurrentSupporting the maintenance of testing Procedures, Scripts and Schedules for all testing cycles including Unit, System, Integration, User Acceptance, Regression, Upgrade, Patch, Stress and Performance testing.Assisting the Test Team Leads, and SSA customers and stakeholders, in the areas of test scoping, planning, and design of test materials. This accomplished by reviewing test schedules against scripts to check they are accurate before issuing to the customer.Aiding the Test Team Leads with management and co-ordination of testing delivery. This is achieved by analysing test schedules to ensure all updates have been captured therefore ensuring that the test schedule is accurate. Also, by handing over test scenarios to correct area ensuring testing is able to progress.Managing of the Test Team email inbox. Ensuring all emails are dealt with in a timely manner.Determine customer/ops/team’s needs by asking relevant questions and actively listen to their responses.Liaise with customer and ops guaranteeing that all queries are dealt with by the correct area. I act as point of contact ensuring that the customer/ops raising the query is kept up to date with progress. Proactive when seeking resolution.Log issues raised on the TFS system (Team Foundation Server) and assign to the correct department for investigation. During the investigation, ensure that all parties are updated with current progress. Update TFS system with progress.Record minutes during meetings ensuring they are an accurate account of the conversations taken place. This also ensures that any queries raised are recorded and as a test team we can resolve them efficiently.Archiving of emails and folders when test phase has completed.Undertake peer reviews so test team standards are remained.Attend internal meetings with operational areas to discuss and understand ways the team can become more efficient.
