-Oversee sales team by implementing training, policies, procedures, and CRM tools-Managed lead generation and brand recognition programs-Provide key sales strategies through critical thinking and team building-Maintain and nurture client, vendor, and manufacture relationships-Developed and managed procurement process-Prospected daily to develop larger customer base-Strategic planning to reach YOY company goals-Ensure the timely successful delivery of our solutions based on customer needs and objectives-Collaborate with sales/marketing teams to ensure growth attainment-Assist with high severity requests or issue escalations as needed

Ensure sales growth through lead generating strategies Manage company wide sales representative forceBuild, deliver and execute RFP’s and contracts to clientsNurture and build commercial account relations with designers and developersRefine sales process managing in/outbound cold calls and all communicationsMaintaining a high level of client satisfaction through outstanding customer serviceUnderstanding systems, training, and support needs for employees and client

-Develop department training and operational manuals-Implemented scheduling software and oversaw planning, training and technician schedules-Build and develop volunteer team of 35 - 40 members to bring consistency to department through action planning and relationship building -Direct outreach youth missions department -Website development and maintenance

-Supervise, train and assist sales representatives, retail store clerks in customer service -Develop and maintain a schedule, payroll submission and PTO time request for employees-Manage store maintenance to ensure the store remains clean and presentable at all times and oversee product promotions display change outs-Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service-POS System, bank deposit runs etc.

Classroom and field train 100+ employees for company required certificationDevelop and ongoing update to training manuals and materialsTeam building and created visual tools for training programOnsite survey training quality checksCompile and collect client related needs to structure training program per contract