Daniel Sims Email & Phone Number

San Diego, California, United States

Oceanside, Ca

Responsible for overall branch operations, customer service, growth, profits, and retention. Trained, motivated, and coached employees to ensure high quality customer service.- Inspired the branch team in achieving an exceptional 12-month average customer service score of 87% when the regional average was 83%. Key actions included communicating monthly goals, fully engaging in daily operations, being transparent and accountable with results, and regularly providing constructive feedback.- Attained a 100% retention score for 10 months by mentoring and showing interest in employees’ professional development.- Consistently outperformed the previous year’s monthly Income Per Car average by $90 to $100 exceeding the goal of being at least $50 above the prior year.

Multiple Locations - San Diego, Ca

- Mobilized management of fifteenth-largest enterprise location at San Diego Intl Airport with over 1800 vehicles and 50+ employees.- Stimulated San Diego International Airport location in achieving #1 rankings in profit and retention out of all west coast Enterprise locations.

Multiple Locations - San Diego, Ca

- Achieved 1 MVP Award for sales excellence in the San Diego Region.- Earned top three in monthly sales among all employees in the area on thirteen occasions and was thus invited to be recognized at each monthly “Elite to Eat” regional event.- Consistently performed in the top 20% of the regional sales matrix for Management Trainees and Management Assistants.