• Worked directly with the Department of Environmental Protection aiding in personal injury cases• Organized documents, coordinated document productions, and maintained spreadsheets• Prepared matter materials for case preparation, discovery, and depositions• Conducted various document searches and factual research• Acted as liaison among various internal departments as well as with outside agencies• Performed administrative duties such as copying, answering phones, and retrieving messages• Trained paralegals and claim specialists in case management process, procedures, and job functions

• Provided clerical assistance for staff• Filed and alphabetized medical records of patients• Organized mailings of customer satisfaction surveys• Made copies of medical forms and put them in folders