Daniel Sloop Email & Phone Number

Lexington, Ky, Us

• Develop and implement targeted sales strategies to increase revenue from SMERF segments to improve market share within the local hospitality industry.• Cultivate strong relationships with local organizations and community leaders to promote the hotel as a preferred venue for events, conferences, and social gatherings, enhancing brand visibility and loyalty.• Analyze market trends and competitor activities to identify opportunities for growth, leading to the successful launch of tailored packages and promotional campaigns that addressed the unique needs of SMERF clients.

• Coordinated incoming events and delegate responsibilities to the appropriate departments ensuring seamless event planning process and execution. • Collaborated with the Director of Sales and Marketing to support catering sales, conduct site visits, and assist with negotiations to meet client needs and expectations. • Utilized the Event Management System to submit event details, update the item catalog, and work closely with the Executive Chef to create customized menus that align with client preferences and dietary requirements.

Cincinnati, Ohio, United States

• Analyzed requirement of function and manage bookings by allocating specifications to hotel departments• Responsible for compiling and executing appropriate documents to assist team in execution of event• Continual education of various hotel departments to ensure VIP Customer experiences and fulfillment

I create persuasive course content that effectively conveys course objectives and expectations to students, facilitating a smooth collaboration and enhancing academic performance.• Courses Taught – English 101, English Composition – Spring 2022, Fall 2022, Summer 2023, Fall 2023, Summer 2024, Fall 2024• Courses Taught – English 102, English Composition 2 – Spring 2023, Spring 2024

Lexington, Kentucky Area

• Earned highest rating for Customer Satisfaction, Associate Relations, and Staff and Personal Development• Achieved 100% for “Satisfaction with Event Contact” for the rolling 12 months (August 2017 – July 2018)• Volunteered for Corporate’s Management Survey Action Team to improve employee work environment• Increase individual group catering revenue by negotiating pricing and helping to expand group budgets

Lexington, Kentucky

• Trained 20 to 45 team members on how to cultivate an atmosphere of VIP client fulfillment• Employed sales initiatives to continue to build revenue and employee retention and satisfaction• Established relationships with the community to drive collaborative programs and create brand recognition• Increased store profits by 35% by controlling labor, inventory and employee efficiency

Provo, Utah Area

• Supervised and monitored anywhere from 2 - 3 staff, up to 100+ staff, depending on the size of the event• Slashed excess inventory 20% by implementing a scheduled ordering system• Worked with a committee to maintain BYU Catering’s safety policies, handbooks, and accident reports• Curated and developed a VIP information document to allow for consistent VIP experiences

Provo, Utah Area

• launched customer retention campaigns and department collaborative programs to highlight VIP clients• Promoted Brand awareness and recognition as well as obtained leads and established new clients• Increased social media presence 30% and trained office staff on creating new and old customer loyalty• Consult with customers looking to have a catered event at BYU. increased catering sales 20%

Create and update Excel spreadsheetsOrganize filing cabinets and create a quick reference guide for easy accessibilityUpdate and create marketing strategies for the food service departmentDeal with contracts for catered events (create, revise and file)

Master Of Arts - Ma, English Language And Literature/Letters

Activities and Societies: Vice President of NKU’s Association of English Graduate Students

B.A, Hospitality & Tourism Management; Hotel & Restaurant Management