Daniel Smith Email & Phone Number

Wichita, Kansas Metropolitan Area

• Support all I.T. needs of multiple clients with a multinational company• Manage, and maintain all networking equipment and networks including routers, switches, access points, and VPN. This includes experience with VLANs and multiple routing protocols• Manage servers and I.T. services including: DNS, DHCP, Print, Active Directory, SCCM• Complete every step of technology procurement -- Budgeting, approval, ordering, asset tracking• Manage and maintain a secure Active Directory environment including permissions, management, and auditing• Plan, prepare for, and execute a client wide VOIP Telephone system launch from conception to support• Manage a Microsoft Office 365 environment including Exchange, Sharepoint, Project, and OneDrive• Provide remote desktop support and help desk support to all employees and clients• Manage software designed by multiple clients and assist in security and maintenance• Work with various Ticketing Systems including ServiceNow to work on users tickets.

Greensboro/Winston-Salem, North Carolina Area

➢ Manage Active Directory Environment across all locations, including access, permission and audits➢ Manage SCCM environment across all locations including software install, software removal and audits➢ Provide desktop and remote support to workstations and systems across time zones➢ Manage Exchange Server environment across all locations, including email creation, permissions and modifying➢ Manage MobileIron Environment including adding, removing and modifying accounts➢ Manage user JDE access

Wichita, Kansas Area

• Support I.T. infrastructure and systems for large law firm across 14 different offices in the US • Manage Active Directory environment across all locations, including access, permissions, and audits • Spearhead security focused national software rollout automation and workstation management efforts • Manage an office environment that includes Exchange, Skype for Business, and OneDrive • Provide support and assistance surrounding roll out, configuration, maintenance, upkeep, and troubleshooting of organization wide migration windows 10 and new video conference solution • Provide desktop and remote support to workstations and systems across time zones • Create internal process documentation to streamline and standardize I.T. processes and procedures • Manage an HP Filesite server as a business wide cloud based secure storage solution that meets ISO 27001 Security Standard and maintain the secure documents contained within • Work and communicate with internal and external project stakeholders to ensure all solutions meet all needs • Work with Ticketing system, provisioning and deprovisioning users. • Maintain and troubleshoot Mainframe of network.

Wichita, Kansas Area

• Support all I.T. needs of multiple clients with a multinational company • Manage, and maintain all networking equipment and networks including routers, switches, access points, and VPN. This includes experience with VLANs and multiple routing protocols • Manage servers and I.T. services including: DNS, DHCP, Print, Active Directory, SCCM • Complete every step of technology procurement -- Budgeting, approval, ordering, asset tracking • Manage and maintain a secure Active Directory environment including permissions, management, and auditing • Plan, prepare for, and execute a client wide VOIP Telephone system launch from conception to support • Manage a Microsoft Office 365 environment including Exchange, Sharepoint, Project, and OneDrive • Provide remote desktop support and help desk support to all employees and clients • Manage software designed by multiple clients and assist in security and maintenance • Work with various Ticketing Systems including ServiceNow to work on users tickets.

Wichita, Ks 67203

• Support clients through multiple avenues to ensure the resolution of myriad issues • Report, resolve, and document any errors or bugs that arise including root cause analysis • Install and maintain software in a wide variety of Operating Systems including Linux, Windows, and MacOS • Provide secure settings for cloud based services and troubleshoot issues that come up for users • Communicate with Networking Team, Quality Assurance Team and other teams to produce solutions to issues that occur • Maintain working knowledge of project costs, and to present said cost-effective measures for working projects • Manage all aspects of the back end environment of a highly specialized proprietary software • Utilize COBOL programming language to troubleshoot and manage multiple applications

• Maintain a working knowledge of common mobile device operating systems, including iOS and Android versions • Active knowledge of inner workings of cellphones • Work with users to activate and to set up phones as requested • Provide basic troubleshooting for users to help their phones last longer • Keep up with security necessary, legal knowledge on contracts with regards to cellphone companies • Provide other knowledgeable services with regards to cellphones, laptops, and other hardware as user need emerge

Computer Science And Networking Technologies, Computer Science, A-

Activities and Societies: Since this was a technical school, there was not really any sort of after school community.Studied Computer.

High School Diploma, General Education