Daniel Smith Email & Phone Number

Wichita, Kansas Metropolitan Area

• Support all I.T. needs of multiple clients with a multinational company
• Manage, and maintain all networking equipment and networks including routers, switches, access points, and VPN. This includes experience with VLANs and multiple routing protocols
• Manage servers and I.T. services including: DNS, DHCP, Print, Active Directory, SCCM
• Complete every step of technology procurement -- Budgeting, approval, ordering, asset tracking
• Manage and maintain a secure Active Directory environment including permissions, management, and auditing
• Plan, prepare for, and execute a client wide VOIP Telephone system launch from conception to support

Greensboro/Winston-Salem, North Carolina Area

➢ Manage Active Directory Environment across all locations, including access, permission and audits➢ Manage SCCM environment across all locations including software install, software removal and audits➢ Provide desktop and remote support to workstations and systems across time zones➢ Manage Exchange Server environment across all locations, including email.

Wichita, Kansas Area

• Support I.T. infrastructure and systems for large law firm across 14 different offices in the US
• Manage Active Directory environment across all locations, including access, permissions, and audits
• Spearhead security focused national software rollout automation and workstation management efforts
• Manage an office environment that includes Exchange, Skype for Business, and OneDrive
• Provide support and assistance surrounding roll out, configuration, maintenance, upkeep, and troubleshooting of organization wide migration windows 10 and new video conference solution
• Provide desktop and remote support to workstations and systems across time zones

Wichita, Kansas Area

• Support all I.T. needs of multiple clients with a multinational company
• Manage, and maintain all networking equipment and networks including routers, switches, access points, and VPN. This includes experience with VLANs and multiple routing protocols
• Manage servers and I.T. services including: DNS, DHCP, Print, Active Directory, SCCM
• Complete every step of technology procurement -- Budgeting, approval, ordering, asset tracking
• Manage and maintain a secure Active Directory environment including permissions, management, and auditing
• Plan, prepare for, and execute a client wide VOIP Telephone system launch from conception to support

Wichita, KS 67203

• Support clients through multiple avenues to ensure the resolution of myriad issues
• Report, resolve, and document any errors or bugs that arise including root cause analysis
• Install and maintain software in a wide variety of Operating Systems including Linux, Windows, and MacOS
• Provide secure settings for cloud based services and troubleshoot issues that come up for users
• Communicate with Networking Team, Quality Assurance Team and other teams to produce solutions to issues that occur
• Maintain working knowledge of project costs, and to present said cost-effective measures for working projects

• Maintain a working knowledge of common mobile device operating systems, including iOS and Android versions
• Active knowledge of inner workings of cellphones
• Work with users to activate and to set up phones as requested
• Provide basic troubleshooting for users to help their phones last longer
• Keep up with security necessary, legal knowledge on contracts with regards to cellphone companies
• Provide other knowledgeable services with regards to cellphones, laptops, and other hardware as user need emerge

Computer Science And Networking Technologies, Computer Science, A-

Activities and Societies: Since this was a technical school, there was not really any sort of after school community.Studied Computer.

High School Diploma, General Education