Daniel Smith Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

United States

Greater Pittsburgh Area

Greater Pittsburgh Area

o Manage and direct the daily load of subcontractor assignments and job fulfillment obligationso Recruit, select and sustain competent, skilled and well-seasoned subcontractors to support a changing stream of flooring and window treatment installationso Foster strong working relationships with installers and focus on retention effortso Formulate and execute an effective installer recruiting strategyo Perform random job-site visits to evaluate subcontractor performance and working conditionso Respond to customer concerns and provide excellent customer service during and after installation as necessaryo Manage the performance, development and expectations of internal support staff (Installation Coordinators) and independent subcontractors and provide meaningful feedback and coachingo Manage installation/sales opportunities using practical installation experience, common sense, and integrityo Evaluate customer installation concerns before, during and after installationo Collaborate with other departments to ensure a successful project completion

Monroeville, Pennsylvania

o Directly supervise Home Furnishings Consultants o Provide coaching to assigned sales team members that will lead to improved sales/profit resultso Assess and evaluate team members and team's performance in order to maximize successfulcontribution to overall business results o Coach and mentor team members as part of development planning and executiono Ensure organizational effectiveness through on-going team member development and succession planning - work closely with Human Resources to accomplish resultso Coordinate the recruiting, hiring, training and development of Home Furnishing Consultantso Schedule and conduct weekly sales meetingso Conduct monthly sales expectations and administer corrective action as neededo Resolve customer and inside sales issues and concerns in an effective and successful manner

Bethel Park Pa.

As manager of Installed Sales, it is my job to make sure all installs flow smoothly and are completed in a timely manner. I partner with various installers to provide seamless, outstanding customer service to ensure our customers experience a high-quality, positive experience that provides them the confidence to hire Lowe's Installed Sales for all their home improvement needs.

As Assistant Store Manager, I was responsible for the daily management of the store with several high-yielding departments and a yearly budget of approximately 52 million. I worked in several troubled stores in Pittsburgh market to correct issues and drive sales in a growing market. I was directly responsible for several department heads and many store associates. In addition, I was charged with leading the training, financial success, visual merchandising, profit and loss prevention, customer service and performance management of the store’s departments.