• Build Landing pages for PPC Campaigns using HTML5, CSS, JS PHP and Bootstrap.• Helping other developers with building pages for customers and dealing with amendments customer provide.• Monitoring and adjusting PPC Campaigns for Bing to optimise Conversions.• Update Social Media Accounts for mailingmanager & in house media using Hootsuite and Audiense• Provide Technical Support for customers using the platform via telephone, live chat and support ticket• Update and add articles to the mailingmanager Help Centre using a CMS• System Testing• Code HTML templates for the Drag and Drop Email Builder using specific Template language for the editor to read to enable the editable features of the template.• Update the mailingmanager blog posts written by our copywriter with images relevant to the campaign using Wordpress.

• Handle Incoming Calls from Transport for London Oyster Photocards. Calls were dealing with new applications and dealing with existing customers queries.• Handle Incoming calls from Royal British Legion dealing with applications and Donations.• Handle Incoming calls from Raileasy dealing with helping plan journeys for customers as well as support existing customers.• Work through a backlog of 3 months’ worth of refunds for Transport for London with a refund team. • Call customer due a refund back and dealing with the refund itself with the customer over the phone through a SAPS system.