Novacroft is an award-winning smart technology, software solution and customer support team.
Novacroft works side-by-side with clients including Transport for London (TfL) and The Royal British Legion (TRBL) to get to the root of challenges, protect them from risk, simplify complex processes, help them get more for less and deliver excellent customer service.
Novacroft provides an end-to-end service including online consumer application processing, programme and system development and management, smartcard production and personalisation and customer support via its own 200+ seat contact centre.
Partnerships between Novacroft and public and private sector clients make application processes easier, cheaper and leaner, improve organisational efficiency and service quality, recognise and build customer loyalty and achieve clients' objectives.
Novacroft's mission is to make a meaningful difference to society by making it simpler and faster for more people to take advantage of the services being introduced by central and local government. Specifically, this includes helping charities remove waste processes and direct more funds to the cause they are fighting for, as well as helping transport organisations make travel easier and cheaper for passengers.
At the heart of Novacroft’s ethos is its team. Novacroft recruits, retains and rewards the best. An agile team with a mindset for growth, Novacroft takes pride in offering team members opportunities to grow and shape its future. Novacroft places wellbeing (and a good portion of fun) as central to team and business excellence.
Founded in 1998 by Debra Charles, CEO, the Novacroft team is proudly celebrating twenty years of making a difference in 2018.
#LoveNovacroft #GrowWithNovacroft #Novacroft20
Company Details
- Employees
- 164
- Founded
- -
- Address
- Lakeside House, The Lakes,united Kingdom
- Phone
- 44-1604 889500
- ge****@****oft.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- novacroft.com
- Keywords
- Smartcard personalisation & production, Hardware design & certification, mobile app developmemt, Software design & deployment, data mining & management, back office systems, online application systems, CRM systems, 200+seat customer care centre, smart ticketing, business planning, consultancy, diagnostic, third sector, charity, central government, local government, transport, covid-19 action plans, big data, virtual events, employee reward & recognition, lean consultancy, process improvement, volunteer management, ID verification, fraud prevention, membership communications.
- HQ
- Northampton, Northamptonshire
Novacroft Questions
Novacroft's helpline number is 44-1604 889500
Novacroft's website is novacroft.com
Novacroft's LinkedIn profile is https://uk.linkedin.com/company/novacroft
Novacroft has
164 employees.
View email and phone details for 164
employees at Novacroft.
Novacroft's industry is
IT Services and IT Consulting
Novacroft's top competitors are
The Recruitment Co.,
Salmon Netherlands, A Wunderman Commerce Company,
Inspire Talent Ltd,
Bright Network,
Transport For London,
Tatspace,
Nhs,
We Are Woven,
Tabl.,
Hays.
Novacroft's support email address is getmore@novacroft.com
Novacroft's categories are IT Services and IT Consulting
Novacroft's founding year is 1998
