Antirio provides a portofolio of tech solutions to the Nordic public and private sectors in the areas of procurement and purchasing. As head of Customer Operations, my responsibilities include: - Managing the PMO function - Operations - Customer Support - Customer Retention - Staff Management As part of the management team I work strategically and close to the rest of the leadership team on setting and delivering processes with overall business… Show more Antirio provides a portofolio of tech solutions to the Nordic public and private sectors in the areas of procurement and purchasing. As head of Customer Operations, my responsibilities include: - Managing the PMO function - Operations - Customer Support - Customer Retention - Staff Management As part of the management team I work strategically and close to the rest of the leadership team on setting and delivering processes with overall business goals.#SOP #WOW #Procedures #Processes #Leadership #CustomerSuccess #Training #Coaching Show less

Antirio provides a portofolio of tech solutions to the Nordic public and private sectors in the areas of procurement and purchasing. As Head of the Project Management Office (PMO) my responsibilities include: - Managing the PMO function - Operations - Staff Management I built up the PMO from scratch. This, among other things, included - The team - Vision and strategy - Metrics and ways of workingAs part of management team I work strategically and… Show more Antirio provides a portofolio of tech solutions to the Nordic public and private sectors in the areas of procurement and purchasing. As Head of the Project Management Office (PMO) my responsibilities include: - Managing the PMO function - Operations - Staff Management I built up the PMO from scratch. This, among other things, included - The team - Vision and strategy - Metrics and ways of workingAs part of management team I work strategically and close to the rest of the leadership team on setting and delivering processes with overall business goals.#PMO #Agile #ProgramManagement #Leadership #Coaching Show less

Project manager at OpenText; one of the leading Enterprise Information Management Solutions companies.Budget responsibility, scope and cost tracking to ensure profitable deliveries. Overall planning and execution of multiple overlapping Information Management solution projects in the cloud and on premise that allow Customers to leverage data and content. Cross functional collaboration and stakeholder management.

Project management in a complex, multinational COTS implementation at Sweden’s largest telecom company. Planning, execution, QA and communication with project stakeholders in various business units using client-specific project methodology to deliver a customized system. Change Management.

Customer Project Delivery and Customer Development. Develop and maintain internal project management methodology and customer operation processes. Developing, implementing and monitoring metrics designed for minimizing churn. Facilitating cross- and up sales.

- Managing the entire product line life cycle from strategic planning to tactical activities. - Developing and implementing a company-wide go-to-market plan- Analyzing and develop potential partner relationships for the product

Define and develop work processes for evaluating market attractiveness.

•Mapping and analyzing customer’s information needs, tracking of competitors, industry research, and setup of Business Intelligence SaaS portals; interviews, workshops, configuration, and training. •Responsible for monitoring and researching Content Providers offerings and services. Assist Customers in Content provider selection•Instructor for two master thesis project; How large companies structure their Competitive Intelligence, and Positioning in Knowledge Management… Show more •Mapping and analyzing customer’s information needs, tracking of competitors, industry research, and setup of Business Intelligence SaaS portals; interviews, workshops, configuration, and training. •Responsible for monitoring and researching Content Providers offerings and services. Assist Customers in Content provider selection•Instructor for two master thesis project; How large companies structure their Competitive Intelligence, and Positioning in Knowledge Management market.•Competitor benchmarking Show less

Management consultant specialized in Scenario tracking; news monitoring and analysis; compiling finding into strategy reports; implementation of strategy processes into clients’ organizations. •Scenario Tracking analyst, monitoring and classifying information according to key uncertainty themes in Scenarios for strategy creation•Implement Competitive and Business intelligence processes in customer’s organization, providing analysis and documentation of process, linking information… Show more Management consultant specialized in Scenario tracking; news monitoring and analysis; compiling finding into strategy reports; implementation of strategy processes into clients’ organizations. •Scenario Tracking analyst, monitoring and classifying information according to key uncertainty themes in Scenarios for strategy creation•Implement Competitive and Business intelligence processes in customer’s organization, providing analysis and documentation of process, linking information gathering to strategy Show less

Project management consulting for a Fortune 500 company; project analysis, requirement analysis, and create action plans for ongoing program and projects.•Provide information systems architecture, project analysis, funding allocation, and create action plans and proposals for a Fortune 500 Telecommunications company.•Monitor implementation progress for compliance to functional and technical requirements.•Prepare and present project review documentation to the release management… Show more Project management consulting for a Fortune 500 company; project analysis, requirement analysis, and create action plans for ongoing program and projects.•Provide information systems architecture, project analysis, funding allocation, and create action plans and proposals for a Fortune 500 Telecommunications company.•Monitor implementation progress for compliance to functional and technical requirements.•Prepare and present project review documentation to the release management group during each phase of the testing life cycle.•Prepared and presented weekly status reports to business unit sponsors and IT project management office.•Coordinate business validations with Sales Operations Support group to maintain on-going communications and ensure continuous functional engagement. Show less