Daniel Soosai Email & Phone Number

Colombo, Wp, Lk

Colombo, Western Province, Sri Lanka

Sri Lanka

All requests must be responded to within the client agreed SLA.All requests must be handled with a minimum 95% accuracy.All trackers used to capture information for MIS purposes must be diligentlyupdated at all times.Following up on own tasks and following up cases on behalf of absent members ofthe team.Send the In progress report to team members weekly to do their follow-ups. Processing all work in terms of the agreed Sow. Checking the Ops Box and responding to emails / maintaining the workflow

Sri Lanka

Online search and examine our buyer and their property information and make areport and send it to the client.Reviewing the quality, cogency, structure, and presentation of responses.Noting your comments throughout the marking process.Clearing deviations from marking guidelines ahead of time.Grading elements of each submission and the submission as a whole to arrive at afinal mark.

Sri Lanka

Handling the Customers Safety.Manage large amounts of incoming phone calls.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through openand interactive communication.Follow communication procedures, guidelines and policiesProvide accurate, valid and complete information by using the right methods/tools