Daniel Spaulding Email & Phone Number

Grand Prairie, Texas, United States

United States

Utah, United States

Utah, United States

Ogden, Utah, United States

Logan, Utah, United States

Ogden, Utah, United States

Ogden, Utah, United States

• Responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions.• Resolved post-order issues such as returns and follows up to ensure all customer needs are fulfilled.• Tracked material for customers using AS400 (Warehouse inventory System)• Worked with third party shippers to ensure a timely delivery.• Checked available quantities of material at local stores via store inventory tool for customers to ensure what material they were needing to finish their project was in stock• Provided shippers and customers with proper handling procedures for hazardous materials such as chemical strippers and paints.• Assisted store associates in checking warehouse stock levels for major appliance orders to help ensure when an order was placed a back order status would not be put on the customer’s order.• Verify item specifications with customer and store associates during major appliance and general merchandise orders to ensure product would fit in specified locations and meet the customer’s specifications.• Processed and tracked returns through third party shippers and warehouse locations to ensure customers were refunded in a timely manner and that the material successfully was delivered to our warehouses to be processed back and disposed up if needed.

Salt Lake City, Utah, United States

• Performed tasks involving the general upkeep and maintenance of all Army supplies and equipment for up to 250 soldiers.• Ordered, tracked and maintained all hazardous and non-hazardous material that was used in my unit through the Army's Property Book Unit Supply system (PBUS) and Excel spread sheets.• Ensured we had a continuous quantity of daily used items and all material specifications met the unit’s needs• tasked with units secure Arms Room and Chemical room where I followed Army Tech Manuals (TM’s) and Field Manuals (FM's) to ensure security and accountability of hazardous and non-hazardous material completed weapon maintenance and monthly inspections of all the units weapons, weapon attachment's and chemical warfare equipment• Responsible for maintaining the security of arms room my ensuring proper procedure was followed when opening and closing the arms room for the day such as having keys and combinations to digital locks stored in a secure file cabinet separate from the arms room location.

Ogden, Utah, United States

• Placed orders for sales secured through door to door representatives advised customers on services that they were ordering scheduled technicians to go out and install services and tracked equipment that was ordered for the services if the customer requested to set up the services themselves.• Promoted after six months to assistant site lead where I was in charge of tracking and reporting call and sales statistics for each of the two teams under my supervision on an hourly and weekly bases to all upper management used outlook email to send out all reports.• Listened to and assisted team leads in coaching individual representatives on their statistics and how they could improve call time as well as sales.• Coached team leads on out to better assist there teams stats and moral by providing feedback on observed encounters with individuals either during coaching or power hours where games would be played to keep a positive environment.