Beginning my career with a dedicated focus on the hospitality industry, I found my stride at Temperance Beer Company, where I was lucky enough to blend an exceptional product offering with unparalleled customer service. My training progressed swiftly, moving from volunteer packaging to bar back to bartender, and ultimately to Taproom Manager within 8 months. I immersed myself in every facet of the industry, evolving into an expert in the intricate science of alcohol.Subsequently, I transitioned to managing prominent hospitality establishments in downtown Chicago during the height of the COVID-19 pandemic. Assuming the role of Acting General Manager for two bars, I faced the obstacles by prioritizing the safety of patrons and staff. In orchestrating daily operations and overseeing a team of over 40 staff members, I maintained a professional and welcoming environment throughout the trials posed by the pandemic. My proficiency in organizational behavior proved instrumental in guiding workforce restructuring initiatives.Further refining my managerial talents, I assumed the role of Floor Manager at a fine-dining establishment specializing in high-quality wines and spirits. Tasked with front-of-house management and strategic alcohol procurement, I applied my background to lead and train an entirely new staff. In addition to instilling comprehensive knowledge of daily procedures, I prioritized customer satisfaction and retention, honing my quick-thinking and decision-making skills in a fast-moving fine-dining environment.During that time, I served as an Assistant Lacrosse Coach during the Spring Seasons, discovering a renewed passion for coaching. Recognizing the applicability of my leadership skills from the hospitality sector, I dedicated myself to a full-time coaching role. Embracing a communicative and confident coaching approach, I have received resoundingly positive feedback from players, parents, and officials.My commitment to continuous improvement is evident in my daily dedication to refining coaching skills, with each stride forward positively impacting both individual players and the team as a whole. As I aspire to further cultivate my coaching prowess, I remain driven to provide exemplary mentorship, spearheaded by a positive outlook and growth-oriented mindset.
Listed skills include Social Media Marketing, Teamwork, Public Speaking, Social Media, and 15 others.
