Daniel Spinner Email and Phone Number
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Daniel Spinner is a Senior Manager - AWS Product Operations at Barracuda at Barracuda. He possess expertise in servers, dns, data center, firewalls, vpn and 14 more skills.
Barracuda
View- Website:
- barracuda.com
- Employees:
- 1
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Senior Manager - Aws Product OperationsBarracuda Nov 2018 - PresentCampbell, Ca, UsSonian was Acquired by Barracuda* Engineered migration orchestration tools and migration status tracking database to handle moving customers from legacy product to a rewritten product which ran over the course of 1.5 years. Successfully moved over 5PB of customer data from 23 different stacks into 5 production stacks.* Designed and executed on a Cloud migration from IBM Softlayer Cloud to AWS which resulted in higher SLAs and 20% less spend.* Promoted to Supervisor* Cost Reduction changes reduced AWS spend by 30%* Promoted to Manager* Led efforts to update tech stack onto kubernetes to remove bottlenecks for innovation and to increase the ability of teams to be self service.
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Service Delivery OperationsSonian Jun 2011 - Nov 2018Waltham, Massachusetts, Us* Started as Tier II.* Helped spread understanding through documentation of how product worked so that Tier 1 could better assist customers.* Wrote many bash scripts that greatly improved the abilities of the support team to quickly and efficiently assist customers and address issues in a proactive manner.* Detected, researched, and troubleshoot system issues and escalated to engineering potential ways to address problem.* Audited, Verified, and cleaned up over 1 PB of data which reduced storage spend by 40%.* Assumed Junior Devops job function and started to handle scaling of resources both permanent and short term to ensure stability of the product and reduce customer tickets.* Assumed Devops role and started contributing in our Chef cookbook codebase, and formalizing toolsets for Support.* Delivered product releases to production that resulted in 75% smaller planned work windows -
Systems EngineerXecuritas Jul 2009 - May 2011San Francisco, California, UsAcquired product from Wipro. Continued on with responsibilities. -
Product SpecialistInfocrossing, A Wipro Company Aug 2007 - Jul 2009Bangalore, Karnataka, InJob title changed to reflect new company ownership. -
Support EngineerInfocrossing May 2006 - Aug 2007Us* Generated and Published Content to the product website that customers see when they manage their service to include recent and new trends, documentation updates, and other best practices.* Designed and Implemented architecture for Disaster Recovery including standby database. Running a Warm Standby website for extended outages.* Maintained Colo-Datacenter infrastructure including firewall configurations, hardware maint, and oncall onsite problem resolution.* Created best practices and processes used by customers in our solutions and implementations.* Deployed a geographically dispersed authoritative dns infrastructure.* MultiArch detailed knowledge of Suse Linux, Solaris, Dell Servers, Sunfire Servers, Custom Built Appliances* Implemented multi-site monitoring system for the Datacenter and for On-prem Customer Hardware.* Architected and Implemented higher efficiency of backup mail systems to handle higher traffic volume* Enhanced existing PHP code and script modifications to continue to deliver improvements to production systems. -
Technical SupportIntellireach Corporation Mar 2004 - May 2006Us* Oncall monitoring of solutions and systems* Tier I for all products* Tier II for Email Anti-spam/Anti-virus products, Email Encryption, Email Archiving and Discovery* Spam Analysis and Rule definition updates -
Customer Support Tier 1Level3 2003 - 2003Broomfield, Colorado, UsWorked during ownership transition to Level 3 -
Customer Support Center Tier 1Genuity (Was Gte Internetworking/Bbn) 2000 - 2003Worked in Customer Support Center as First line triaging of customer calls for technical support.* Dispatched tickets based on phone calls from customers to appropriate groups within the company* Escalated when requested by customers* Handled incoming email submissions and created tickets based on the email.* Handled minor DNS requests from customers* Groups that tickets were dispatched to were webhosting, datacenters, monitoring groups, managed firewall, managed internet, managed vpn, dsl, DNS, special engineering.
Daniel Spinner Skills
Daniel Spinner Education Details
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University At AlbanySociology
Frequently Asked Questions about Daniel Spinner
What company does Daniel Spinner work for?
Daniel Spinner works for Barracuda
What is Daniel Spinner's role at the current company?
Daniel Spinner's current role is Senior Manager - AWS Product Operations at Barracuda.
What is Daniel Spinner's email address?
Daniel Spinner's email address is ds****@****ast.net
What is Daniel Spinner's direct phone number?
Daniel Spinner's direct phone number is +178178*****
What schools did Daniel Spinner attend?
Daniel Spinner attended University At Albany.
What are some of Daniel Spinner's interests?
Daniel Spinner has interest in Digital Photography, New Technology, Smartphones, Tennis.
What skills is Daniel Spinner known for?
Daniel Spinner has skills like Servers, Dns, Data Center, Firewalls, Vpn, Technical Support, Hardware, Cloud Computing, System Deployment, Enterprise Software, Software Documentation, Solaris.
Who are Daniel Spinner's colleagues?
Daniel Spinner's colleagues are Esther Ogwu, Emely Barajas, Anabel Sarmiento, Govindarajan Mariappan, Paul Whan, Stephanie Rosales, Chris Williams.
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