Daniel St. Onge Email & Phone Number

Oversee sales and profitability for up to eight automotive tire, service and repair shops.

•Recruited, hired, trained, supervised, developed, motivated, and evaluated Store Managers, Assistant Managers, and Associates for operational excellence•Identified under-performing stores and coached Store Managers one- on-one in key areas of revenue growth, expense management, and the execution of processes and programs•Ensured compliance with BAR, environmental, safety, and company regulations, and policies and procedures•Determined pricing and continually reviewed store operations to identify problems, concerns, and opportunities for improvement to achieve company goals•Responded to customer service and employee issues including escalated complaints throughout the organization *Accomplishments*

Planned, directed, and managed sales and profitability for up to nine automotive service and repair shops. •Recruited, hired, trained, supervised, developed, motivated, and evaluated Store Managers, Assistant Managers, and Associates for operational excellence•Identified under-performing stores and coached Store Managers one- on-one in key areas of revenue growth, expense management, and the execution of processes and programs•Ensured compliance with BAR, environmental, safety, and company regulations, and policies and procedures•Determined pricing and continually reviewed store operations to identify problems, concerns, and opportunities for improvement to achieve company goals•Responded to customer service and employee issues including escalated complaints throughout the organization *Accomplishments* ~Recipient of “Midas Dealer of the Year for North America” Award based on profitability and store image in 2008.~-Achieved the most profitable district in the company.-Managed all levels of construction for 14 newly purchased and existing stores while stores continued to operate efficiently.-Managed overall district purchasing, including all construction materials, equipment, and managed inventory control, including extraction of outdated inventory and replenishment; negotiated with vendors which resulted in significant credits.-Purchased implemented and upgraded equipment and software district-wide.

Managed six of the company’s branches in the Los Angeles area with responsibility for profitability and overall store operations in automotive service and repair.•Oversaw a staff of 150; set up a 120-day field and classroom program to train students for entry level positions in the company•Implemented all directives from management and ensured compliance with company policies and procedures•Maintained successful sales systems and merchandising program•Handled customer relations, store security, payroll, and expense/stock control•Ensured compliance with auto repair and consumer laws•Ensured shop safety*Accomplishments*-District achieved “Most Profitable” designation.-Developed and implemented a program to train inner city students for hire: wrote and conducted 120-hour classroom and field training and placed students in employment.