Daniel Stevenson Email & Phone Number

Working under principal architect, am responsibly for provisioning, deployment and management of monitoring automation platform. Tasks range from user access and administration the the management of internally deployed applications, completing work and managing lifecycle of critical tickets within team. Administration of big data application. Load balancing and firewall rule management for environments.VMWare, Oracle DB, SAN, Apache Tomcat, LDAP, Puppet, Ansible, F5 Viprion

Santa Clara, California

Work with the Public Key Infrastructure team managing the CA environment. Principally involved in management testing and configuration of a core application, the technologies most used: JBoss/Tomcat with some MySql. Part of oncall rotation for escalations, I also wrote/executed production changes where needed.PKI, JBOSS, TOMCAT, ANT, SUBVERSION

Responsible for to all lower frequency management, down to approximately 32hz. in one of San Francisco's preeminent bar bands.Working dominantly with four and five-string, also played upright where musically/ambiance-appropriate.As intermediary/communication liason, is fluent with the phrase, "Yes, I can introduce you to [band member that is more interesting]".As primary tour manager, booked, toured and played New York, London, Amsterdam, and Paris. To paraphrase Bon Jovi, we have seen literally hundreds of faces... and rocked most of them.

Verizon Business

Presently responsible for HP OpenView Configuration and management at node level for all customers under the Verizon Business RamRoc umbrella. Also manage monitor configurations within SiteScope. Also deployed Windows-specific monitoring via SCOM.

San Francisco Bay Area

Having risen from position of CSR/Level 0, to that of Shift Lead in Remote Operations Center, am responsible for events, guidance and resource allocation for operations in San Francisco, London, Dortmond, and Chennai. Serve as top level technical resource for problem and crisis resolutions within ROC. Responsible for all on-shift incident and change management. Responsible for outage notification to upper management/customers. Engineering responsibilities include management of alerts, configuration of monitoring tools (HPOV, SiteScope) and remediation of app, OS and hardware issues on hosts. In the context of change management, execution of code-pushes, kernel updates and facilitation of on-sites for vendors in cases of hardware replacement. Support Fortune 100 companies in complex e-commerce and data warehouse environments. Manage HIPPA, GSA, and SEC regulated environments. Oversight of real-time monitoring and support for 3300+ managed systems in SAS70 compliance.

Integration Specialist that worked w/vendors to ensure currency of document database. Largely phone-based, also conceived of, and did initial development (html) of a web-only MSDS repository.