Working with others to document processes done by the divisions and evaluate how those processes will translate into the cloud version of our ERP system.

Work with users every day on issues that arise within new ERP system. Open tickets and work with vendor on bug fixes.Work closely with trainers on creating, editing and publishing training materials for the company.Write SQL statements for reporting information to division leaders.

Rotating schedule of help desk responsibilities.Ensure documentation is up to date with information regarding servers.Work closely with rest of IT team to solve end user issues.Monitoring production environment with VMware vSphere tools to ensure minimal downtime of the systems.Creating and Managing Virtual Machines and TemplatesRoot Cause & System Log Analysis and reporting.Organize tasks, events and Configuring alarms. Troubleshoot issues with the physical and virtual networks.

Monitoring production environment with VMware vSphere tools to ensure minimal downtime of the systems.Creating and Managing Virtual Machines and TemplatesConfigured Resource Pool, vMotion, Alerts, Alarms and NTPMigrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)Creating Templates from VM’s, deploy VM’s from templates and allocate resourcesMoving VM’s from one LUN to another LUN using Storage V-Motion.Root Cause & System Log Analysis and reporting.Organize tasks, events and Configuring alarms. Administrate VMware Horizon View 6.x environment including virtual desktops, VMware hosts, networks and storage.Administer vSphere server and desktop environment, create new virtual machines, push updates to current virtual desktop environment, and ensure constant up-time for all VMs.Troubleshoot issues with the physical and virtual networks.Using Cisco software to diagnose issues within a network and configure VLANs and ports on network switches.Travel to different locations to troubleshoot issues when needed.

Administrate VMware throughout client location.Worked closely with System Administrators to ensure a smooth transition to a new health care software. Ensure minimum downtime in production environment during upgrades.

Troubleshooting and addressing issues within a new reconciliation system.