As a Service Advisor at Thayer Honda I established trust and rapport with a dedicated customer base and worked with technicians and parts professionals to provide the highest level of service to customers.

While a Parts Specialist at Thayer Honda I determined customer needs with little information via phone, email, and in person while establishing a game plan to adhere to their budgetary restrictions. I maintained a detailed log of inventory levels and ordered inventory based on current needs and forecasted needs of the coming order period.