Driven IT professional with 20 years of professional experience in cybersecurity and information technology supporting programs, projects, and implementations. Experienced in various technologies and project management methodologies. Managed multiple complex application and infrastructure projects simultaneously while following strict Department of Defense security guidelines. Skilled in both desktop and server environments. Responsible for project oversight and team management. Particularly talented at dealing with difficult situations and handling complaints professionally. Utilize exceptional oral and written communication skills to facilitate interaction outside of the core team to perform above-scope initiatives and improve organizational capabilities.