Daniel Taillefer Email and Phone Number
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Provide general computer support for office, mobile and third-party employees (ServiceNow system).Imaging and configuration support for standard computers (MS Config Manager) and tablet devices. Hands and feet support for local server room, video-conference equipment and and phone support. Providing asset management services for computers (ServiceNow) and soon other hardware.2nd level support for unresolved incidents from 1st level Help Desk.
Teksystems
View- Website:
- teksystems.com
- Employees:
- 24374
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On Site Support Senior TechnicalTeksystems Sep 2016 - PresentMontreal, Canada AreaOutsourced context for hardware and technical services at Michelin America (Canada).Service delivery for local and remote/mobile users that includes: workstation imaging, configuration, testing, technical support, computer refresh and disposal, 3rd level support on config issues. Interact with supplier on computer warranty repairs (Lenovo, Dell). Active Directory and Windows 7/8 environments.Tools used: ServiceNow, Microsoft SCCM, cmrcviewer, Active Directory. Server… Show more Outsourced context for hardware and technical services at Michelin America (Canada).Service delivery for local and remote/mobile users that includes: workstation imaging, configuration, testing, technical support, computer refresh and disposal, 3rd level support on config issues. Interact with supplier on computer warranty repairs (Lenovo, Dell). Active Directory and Windows 7/8 environments.Tools used: ServiceNow, Microsoft SCCM, cmrcviewer, Active Directory. Server room hands-and-feet support.Act as the custodian for tape rotations.Act as a Local Coordinator for Canadian sites (liaison between management and canadian sites). Show less -
Technical Support SpecialistIbm Canada Apr 2004 - Sep 2016LavalOutsourced hardware and technical services to Michelin world wide.Service delivery for workstation imaging, configuration and hardware repairs. General workstation user support for local and mobile employees. Project support liaison for site - for Hardware upgrades and refreshes. Special contribution: Active Directory and Windows 7 mass deployment across Canada (conversion from XP to WIN7), executing two Sales force hardware computer conversion (from Lenovo laptops to Dell… Show more Outsourced hardware and technical services to Michelin world wide.Service delivery for workstation imaging, configuration and hardware repairs. General workstation user support for local and mobile employees. Project support liaison for site - for Hardware upgrades and refreshes. Special contribution: Active Directory and Windows 7 mass deployment across Canada (conversion from XP to WIN7), executing two Sales force hardware computer conversion (from Lenovo laptops to Dell tablets, then to a newer tablet model). Show less
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It Support SpecialistMichelin North America Canada Inc. Sep 1999 - Mar 2004Laval, QuebecGeneral IT support to local and mobile users.Mainframe controller and computer room operation.Administrative follow-up on IT services to users.Special contribution: Y2K site preparation, Mainframe controller removal, deploying PC conversion from WIN NT to WIN XP, Email client conversion from cc:mail to Notes 6.5, Participation into the elaboration of IT specifications in the opening of a site for Michelin (inspection center).
Daniel Taillefer Skills
Daniel Taillefer Education Details
Frequently Asked Questions about Daniel Taillefer
What company does Daniel Taillefer work for?
Daniel Taillefer works for Teksystems
What is Daniel Taillefer's role at the current company?
Daniel Taillefer's current role is Technical Support Specialist at TEKSystems - Supporting the Michelin North America (Canada) account.
What is Daniel Taillefer's email address?
Daniel Taillefer's email address is dt****@****ibm.com
What is Daniel Taillefer's direct phone number?
Daniel Taillefer's direct phone number is +151470*****
What schools did Daniel Taillefer attend?
Daniel Taillefer attended Uqam | Université Du Québec À Montréal.
What skills is Daniel Taillefer known for?
Daniel Taillefer has skills like Technical Support, Active Directory, Windows Xp, System Deployment, Operating Systems, Laptops, Computer Hardware, It Service Management, Service Delivery, Windows, Virtual Private Network, System Center Configuration Manager.
Who are Daniel Taillefer's colleagues?
Daniel Taillefer's colleagues are Madison Kennedy, Harshitha Y K, Jenniffer Miller, Avery Champion, Srideep G., Alex Geschardt, Coulter Proffer.
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Daniel Taillefer
Canada -
Daniel Taillefer
Passionate About Empowering Teams To Leverage Everyone’S Strengths To Grow In Leaps And Bounds. Proven Track Record In Leading Teams To Deliver Outstanding Results Across Multiple Industry Sectors.Canada4live.com, mathers.ca, epiroc.com, compuware.com3 +151428XXXXX
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Daniel Taillefer
Laval, Qc
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