Daniel Teklu Email & Phone Number

Addis Ababa, Et

Ethiopia

Monitoring and addressing operational issues related to Flying Crew Members

Addis Ababa, Ethiopia

Develop and manage all onboard products and services. Managing vendor relationship with various products and services providers.

Addis Ababa, Ethiopia

Distributing customers’ claims/complaints coming through the different channels and controlling and monitoring the timely handling of claims and complaints.Timely rendering of apology to customers followed by compensation supported by specificcountry laws or conventions (Warsaw or Montreal) an ultimate resolution of complaints orclaims. Ensuring that claims/complaints are resolved timely and customers are retained to beloyal to the Company. Doing trend analysis to identify root causes and making a follow-up to get corrective measures taken to avoid recurrence.Ensuring that cases that have legal consequences are handled on priority and without fail.

Addis Ababa

Monitoring and addressing in-flight/on-board performance, product & services deficiencies/ irregularities Actively participating in the competency assessment of staff

Addis Ababa

Developing specific objectives, plans, and policies and recommending the procurement of goods and services based on requirementsReviewing present policies and procedures regarding purchasing and developing a system and technique of economical purchasing Ensuring that purchase orders are placed per existing company policy and procedures.Analyzing the status and activities of the inventory and accordingly ensuring expediting outstandingordersCo-ordinating with Stores & Logistics and settling discrepant items on all newly received and existing inventory stockOriginating quotation requests with various vendors, analyzing offers and selecting the best vendor, and placing orders whenever required and found necessaryPreparing and reviewing monthly activity and saving reportsCo-ordinating with Finance and ensuring that payments are effected to vendors in time to maintainhealthy vendor relationshipPeriodically reviewing open POs to ensure timely receipt of goods and closures of the orders

Addis Ababa, Ethiopia

Addis Ababa, Ethiopia

Trainee

Ma, Logistics, Materials, And Supply Chain Management

Bachelor Of Arts - Ba, Logistics, Materials, And Supply Chain Management

Bachelor Of Arts (B.A.), Logistics, Materials, And Supply Chain Management

Diploma, 98%

Basic Computer Skills

Advanced Diploma, Electrician