Daniel Tong Email & Phone Number

Ontario, California, United States

Ontario, California, United States

Rancho Cucamonga, Ca

● Product Analysis – Analyze product sales performance, target markets, applications, costs, and profit.● Product Cataloging – Research and catalog vehicle applications for various brands. Format data to comply with ACES/PIES standard and SEMA Data Co-Op. ● NetSuite ERP Administration – Create, Maintain, and automate searches and reports, customize forms, fields, user roles, bill of materials, work orders. Implement 3rd party integrations (Box.com and RF-SMART).● Product Data Management – Manage and centralize product data into ERP system.● Product Technical Support – Provide technical support to both B2B and B2C Customers .● eCommerce – Analyze business needs and create/launch new website (Pedders.com)● Supply Management – Demand Planning, Purchasing, and supplier liaison.● IT Support – Manage G Suite and website. Manage and troubleshoot business hardware and software.

Rancho Cucamonga, Ca / Somersby, Nsw, Australia

● Project management - Manage multitude of projects simultaneously to bring new products to market as well as continuously improve existing products and processes.● Product development - Drive complete NPI process: perform market research, create design briefs, facilitate engineering, testing, and manufacturing and supplier validation.● Costing analysis - Set manufacturing, wholesale, and retail costing and perform reviews throughout product lifecycle to effectively meet cost targets, minimize lost, and increase margins for both factory and distribution.● Supply chain analysis - Manage suppliers and manufacturing, both local and overseas, to optimize manufacturing processes, quality, time to market, and cost.● Data/document management - Create and maintain BOMs, establish and implement part numbering systems, write manufacturing work instructions and product installation guides, catalog and store technical drawings, maintain engineering data packs, and maintain and distribute product catalog and media.● Quality control - Product inspections, documentation, reporting, and troubleshooting.● Customer service and support – Provide customer/technical support to both B2B and B2C customers, process orders, invoicing, process RMA’s, and manage product recalls.

Palmdale, Ca

● Managed IT systems - Facilitated upgrade to cloud based Rx processing and performed Parata Max® automated dispensing machine integration.● Customer service - Assisted patients with their prescriptions and helped them get coverage through their insurance companies.● Medication recalls - Worked with staff, manufacturers, suppliers, doctors, and patients to ensure patient safety.● Processed and prepared prescriptions - Interpreted prescriptions and filled medication for patients under the supervision of staff pharmacists.● Inventory management - Performed inventory counts and ordered replenishment stock. Created and filed Controlled Substance Reports for federal compliance.

Colton, Ca

Performed general preventative maintenance services such as: mounting/dismounting tires, wheel balancing, and other tire related servicesPerformed lube oil filter changesProvide Customer Service support and sales

Palmdale, Ca

Delivered MedicationsProcessed PrescriptionsCustomer Services

Engineering Technology, General

Engineering Technology and Drafting

480 Hours Factory Training, Audi Academy Technician Training Program

Diploma In Automotive Technology, Automotive Engineering Technology/Technician

Diploma in Automotive Technology UTI Director’s Honors List

Education record