Agile and proactive professional with a high level of integrity, promoting teamwork and collaboration within the organization. Excellent senior stakeholder management and communication skills plus ability to establish strong, trusted, and sustainable relationships with business and IT partners. Strong customer and delivery focus. Proven experience and achievement of continuous improvement of IT Service effectiveness and user experience. Track record of 20+ years of successful development of global remote cross-functional IT teams, delivering high efficiency through a transformational yet inclusive leadership. Strong project management skills including experience managing project teams and suppliers in an international environment. Dedication to fostering an inclusive high-performance culture and valueing diverse perspectives in a multicultural organization. Excellent networking with stakeholders throughout the organization to ensure the alignment and prioritization of resources in line with business priorities. Excellent verbal, written, and presentation skills to effectively communicate technical demands and solutions to multiple organizational levels internally and externally.